And we're off! Brian Weeks, owner of ATC Auto Center, in here talking about building an excellent shop culture. #RWMC2019

Jimmy Alauria says that when you have a effective PR and outreach impact, people notice. One customer told him, "I'm here because of what you guys are doing in the community." #RWMC2019

We're back with Jimmy Alauria in Talk Room 2. This time, he's going through the ins and outs of transitioning business ownership. #RWMC2019

Standing out as a business is all about the customer experience. Gary Pontious Jr. explains how. #RWMC2019

A company's culture isn't a speedboat. It doesn't turn quickly, Pontious Jr says. It's more like a freighter. "You gotta commit to the turn and stick with it." #RWMC2019

So apt you'd think it was planned. Two Billy Hillmuths (Jr and III) present on sustaining business through generations. #RWMC2019

"I spend most of my time on people," Hillmuth III says. Sometimes it felt like that kept him from his actual work until he realized how important it was. Let your team know about your company's values. #RWMC2019