Niwin Santhosh
@niwinnm
CEO @VajroHQ. Sharing real DTC stories of loyalty & customer love | Building mobile apps for your superfans
ID: 1032375140
https://www.vajro.com 24-12-2012 10:23:23
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Would your brand drive an hour to fix a delivery mistake? Oma's Pride didn’t think twice. A customer reached out late on a Friday after realizing her dog’s raw food subscription had been sent to the wrong address. She was about to run out of food, and the next FedEx pickup wasn’t