National Healthcare Communication Programme
@nhcprogramme
The NHCP is designed to support staff to take a skilled, person-centred approach in all conversations with patients, their families and with colleagues.
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http://www.hse.ie/nhcprogramme 21-02-2019 17:30:50
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Before you start your conversation, it is important to be present, eliminate any distractions and get ready to listen without interrupting. Click on the link below to read the story: bit.ly/43g5rSA Thanks to Philip barrett for his work on the illustrations HSE Ireland
