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Netfor

@netfor

To simplify BPO and make the lives of our customers easier by enabling them to focus on their core business.

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linkhttps://www.netfor.com/ calendar_today11-08-2009 20:29:53

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Netfor
@netfor

3 months ago

The most effective support teams know that continual feedback is the secret weapon behind a high-performing knowledge base. When you analyze failed search results, agent input, and CSAT scores, you uncover where content falls short. hubs.la/Q03l5h3_0

The most effective support teams know that continual feedback is the secret weapon behind a high-performing knowledge base. When you analyze failed search results, agent input, and CSAT scores, you uncover where content falls short. hubs.la/Q03l5h3_0