By 2024, in-person meetings will drop from 60% of enterprise meetings to 25% driven by remote work and changing workforce demographics. Are you prepared? Learn how the @LumenTechCo value can help. informatech.co/3DJJcFG

Just Posted: RingCentral Gets Gov Approval for #UCaaS in India RingCentral will build local infrastructure in India uctoday.com/unified-commun… #ucoms #ucnews #digitaltransformation

According to @kenlasko "whether you're on Teams, Zoom, Cisco, Avaya, or even if you've got a mixed environment – we plot all that together to be able to give a unified picture for your WFH employees.". See what else he has to say. #MSTeams #WFH uctoday.com/unified-commun…

Interesting perspective from Airbnb CEO Brian Chesky. #wfh cnn.com/videos/busines…

A little #ucaas fun on The Tonight Show !!

Many of us think we have got this #WorkFromHome thing down and that surely by now we're pros. This top 8 list from Entrepreneur on #Zoom etiquette was a nice refresher plus, number 8 is one that should really be practiced! entrepreneur.com/article/383772

Lots going on at Enterprise Connect #EC21. Check out how Microsoft is focusing on 3 main areas of #HybridWork with #MicrosoftTeams ow.ly/K4S250GiQVy

This was originally written as a guide for moving from Skype to Teams. With Skype now officially retired, these 9 questions are still relevant as you plan to implement #MicrosoftTeams. #UCaaS #EveryConversationMatters nectarcorp.com/blog/top-9-thi…

Not surprising that IDC states "UC Collaboration (including video conferencing software and cloud services) increased 48.0% year over year in 2020". It's looking like the trend will continue. #UCaaS #Collaboration ow.ly/lEEN50GpWr1

The #AvayaENGAGE 2021 agenda is now officially live! This event boasts dozens of sessions, all hand-selected by IAUG members & our customers. Take a look at the agenda at tinyurl.com/63wuzsfs #ExperiencesThatMatter #Technology

Nectar is more than monitoring, but it's been the basis of what we do. Check out the numbers in this article from Network World based on the findings of the survey by EMA Research . There's a lot to think about in this #WFH era. ow.ly/mKu750GuHNw

We sat down with CX Today to discuss how we handle remote monitoring and network testing to quickly detect and easily resolve communications technology issues specifically for #WFH #ContactCenter agents. Our Endpoint Client is officially available! cxtoday.com/contact-centre…

Many experiences go into determine brand loyalty and in recent data from @five9 you can see just how fragile that loyalty can be.  "68% of people are unlikely to do business with brands after a poor customer service experience" #contactcentre #cx ow.ly/TTJF50GuILM

Depending on your views, the holiday season already started with the return of Pumpkin Spice Lattes. But the big rush for a #contactcenter is yet to come! We chatted with CX Today to talk about how to prepare for high traffic. ow.ly/5fas50GA9ho #everyconversationmatters

No. 4 - It’s time to shift to the cloud. See what other findings came from our partner Genesys's most recent survey: “The State of Customer Experience 2021" #contactcenter #everyconversationmatters ow.ly/WlLB50GOSk5

Excited to officially share the work we've been doing in support of Zoom! See what Mastercard has to say about it! #UCaaS #EveryConversationMatters businesswire.com/news/home/2021…

Hot off the press from UC Today and our own Shane Hosey Just in time for #AvayaENGAGE. In case you were wondering if Nectar was still just about network monitoring, be sure to read what's new with Nectar for Avaya ow.ly/cmQv50H9nro #ucaas #contactcenter #ccaas

The #cloud, better #agentexperience through technology, and increased use of automation in building new #contactcenter tools are part of the #2022trends article on The Fast Mode from our VP of Product & Marketing, Tim Armstrong. #contactcentre ow.ly/BQ7650HoNJF

The Nectar platform helps #financialservices handle their changing communication needs successfully #UCaaS #hybridwork #contactcenter ow.ly/RC2L50Hxckw

Just Posted: Nectar Services Corp Is Supporting #MSPs Through the Transition to the #Cloud As customers migrate to the cloud, Nectar delivers new innovations for its Managed Service Providers uctoday.com/unified-commun… #ucoms #ucnews #channelnews #serviceprovider