Andrei Papancea (@ndrppnc) 's Twitter Profile
Andrei Papancea

@ndrppnc

CEO at @NLXai. Teach at @Columbia. Formerly built @AmericanExpress Conversational AI. Embracing NYC.

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linkhttps://nlx.ai calendar_today10-07-2009 13:59:37

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Andrei Papancea (@ndrppnc) 's Twitter Profile Photo
Andrei Papancea
@ndrppnc

3 years ago

CNN is reporting that one Southwest customer spent 10 hours on the phone waiting for help on a booking! Secretary Pete Buttigieg, Southwest Airlines, there's a better way to do airline customer service. Read my open letter via NLX to learn more: nlx.ai/news/an-open-l… #SouthwestAirlines