New board, Same message on service! Colchester 2 andrew mcnamara @jackiegrimley chris phillips

Well I can safetly say we all delivered great service today :) well done Sheffield Infirmary liz davies

Congratulations George. Excellent customer feedback for giving GREAT Service. Well Done. liz davies Tony Davies

Alex and joe trying to guess which famous they are at smile and chat #colleague engagement :) Sheffield Infirmary liz davies

Well done alan for constantly giving our customers excellent service :) liz davies Chris O'Brien

liz davies Sheffield Infirmary Chris O'Brien awsome flowers by rowan this morning :)

liz davies Sheffield Infirmary Chris O'Brien well done to dave for his counter displays the customers love him :)

liz davies Chris O'Brien Sheffield Infirmary celebrating great service and smile and chat #great team :)

liz davies Sheffield Infirmary saying goodbye to pete at smile and chat infirmary s gonna miss him but wish him well :)

Don’t ever give up, fight for yourself and who you are. Sometimes you’ve got to go through the tough times in life to get the best. #life

liz davies Chris O'Brien Sheffield Infirmary Tasting a new line on produce at smile and chat #yummy:)

liz davies Sheffield Infirmary Chris O'Brien saying goodbye to lizzy :( goodluck and we ll miss you :)

Customers may forget what they bought, they may forget what it cost, but they won’t forget how you made them feel. #custserv

Customer viewpoint 73 percent :) tea party to say thankyou :) awsome liz davies Tony Davies Sheffield Infirmary Chris O'Brien

liz davies Chris O'Brien Sheffield Infirmary thankyou soooo much for the yummy tea party lynne and karl # appreciation :)

If you create a culture that’s fun and values people over the bottom line, you’ll beat the competition every time. #custserv #leadership

As a manager, giving praise around great service can have a big impact. Catch people doing something well and tell them! #custserv

liz davies Tony Davies Chris O'Brien Sheffield Infirmary lets keep our WOW comments coming well done :)