Mwasuki Technologies (@mwasukitech) 's Twitter Profile
Mwasuki Technologies

@mwasukitech

Delivering best practice training, consulting and solutions in IT Service Management, Project Management and Cyber Resilience in Africa.

ID: 824489127265570816

calendar_today26-01-2017 05:28:21

375 Tweet

150 Followers

114 Following

Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

The new ITIL is here. Built for digital-first services, automation, and faster value delivery. For organizations, this isn’t just an update it’s a signal to rethink ITSM maturity and capability. #ITIL #ITIL5 #ITSM

The new ITIL is here. Built for digital-first services, automation, and faster value delivery. For organizations, this isn’t just an update it’s a signal to rethink ITSM maturity and capability. #ITIL #ITIL5 #ITSM
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Across organizations, digital initiatives abound. But they don’t always translate into measurable outcomes. The new ITIL is practical by nature, helping teams turn ideas into real value #ITIL #PeopleCert #ITILTraining.

Across organizations, digital initiatives abound. But they don’t always translate into measurable outcomes.

The new ITIL is practical by nature, helping teams turn ideas into real value

#ITIL #PeopleCert #ITILTraining.
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Everyone’s using AI, but not always responsibly or at scale. The new ITIL is AI-native by design, helping teams tackle AI complexity with confidence. #ITIL #PeopleCert #ITILTraining

Everyone’s using AI, but not always responsibly or at scale. The new ITIL is AI-native by design, helping teams
tackle AI complexity with confidence.
#ITIL #PeopleCert #ITILTraining
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Less theory. More impact. ITIL provides practical guidance teams can apply immediately to improve performance and value delivery. #ITIL #PeopleCert #ITILTraining

Less theory. More impact. ITIL provides practical guidance teams can apply immediately to improve performance
and value delivery.
#ITIL #PeopleCert #ITILTraining
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

An ITIL Capability Assessment shows how well your IT services can consistently deliver value. It highlights strengths, gaps, and clear priorities for improvement. You can’t improve what you don’t understand. #ITIL #ITSM #CapabilityAssessment #ServiceManagement

An ITIL Capability Assessment shows how well your IT services can consistently deliver value. It highlights strengths, gaps, and clear priorities for improvement.
You can’t improve what you don’t understand.

#ITIL #ITSM #CapabilityAssessment #ServiceManagement
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

With MarsLander, teams don’t just learn ITIL they live it. In a real-time simulation, every decision impacts performance, risk, cost & customer experience helping them apply ITIL® in real time, manage change & incidents, and shift from reactive support to strategic leadership

With MarsLander, teams don’t just learn ITIL they live it. In a real-time simulation, every decision impacts performance, risk, cost & customer experience
helping them apply ITIL® in real time, manage change & incidents, and shift from reactive support to strategic leadership
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

As the season of Lent begins, we recognize a time of reflection, renewal, and intentional growth.May this season bring clarity of purpose, strengthened faith, and meaningful transformation to all who observe it. Wishing you a reflective and blessed Lenten season. #Lent

As the season of Lent begins, we recognize a time of reflection, renewal, and intentional growth.May this season bring clarity of purpose, strengthened faith, and meaningful transformation to all who observe it.
Wishing you a reflective and blessed Lenten season.

#Lent
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

The new ITIL marks a strategic shift. From process-heavy ITSM to value-driven digital product & service management at scale aligned to AI, automation, and measurable outcomes. Service management is now a business capability, not just IT support. #ITSM #DigitalTransformation #AI

The new ITIL marks a strategic shift.
From process-heavy ITSM to value-driven digital product & service management at scale aligned to AI, automation, and measurable outcomes.

Service management is now a business capability, not just IT support.
#ITSM #DigitalTransformation #AI
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

An ITIL Capability Assessment shows how well your IT services can consistently deliver value. It highlights strengths, gaps, and clear priorities for improvement. You can’t improve what you don’t understand. #ITIL #ITSM #CapabilityAssessment #ServiceManagement

An ITIL Capability Assessment shows how well your IT services can consistently deliver value. It highlights strengths, gaps, and clear priorities for improvement. You can’t improve what you don’t understand.  #ITIL #ITSM #CapabilityAssessment #ServiceManagement
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

Strong ITSM isn’t luck. It’s built on clarity, structure, and continuous improvement. An ITSM Maturity Assessment gives you the baseline, exposes gaps, and guides your roadmap to excellence. #ITSMaturity #ServiceOps

Strong ITSM isn’t luck. It’s built on clarity, structure, and continuous improvement. An ITSM Maturity Assessment gives you the baseline, exposes gaps, and guides your roadmap to excellence. #ITSMaturity #ServiceOps
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With a clear Incident Management process, your organization can: 🚫 Say goodbye to chaos ✅ Resolve issues faster 📈 Keep your users happy We implement smart ITIL aligned workflows that restore services fast and keep your business running smoothly. #ITIL #ITSM #ITILV5

With a clear Incident Management process, your organization can:
🚫 Say goodbye to chaos
 ✅ Resolve issues faster
 📈 Keep your users happy
We implement smart ITIL aligned workflows that restore services fast and keep your business running smoothly.
#ITIL  #ITSM #ITILV5
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

An ITIL Capability Assessment reveals how well your IT services truly deliver value not just processes, but governance, skills & behaviors.Know what works, fix gaps, and improve with impact. You can’t improve what you don’t understand.#ITIL #ITSM #CapabilityAssessment

An ITIL Capability Assessment reveals how well your IT services truly deliver value not just processes, but governance, skills & behaviors.Know what works, fix gaps, and improve with impact.
You can’t improve what you don’t understand.#ITIL #ITSM #CapabilityAssessment
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

Happy Easter from all of us Wishing you and your loved ones a joyful and peaceful Easter! #HappyEaster #NewBeginnings #MwasukiTechnologies

Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

MarsLander isn’t training it’s a live ITSM simulation. Your team makes decisions, manages incidents, and experiences real service impact in real time. This is how IT teams evolve from support… to strategy. #MarsLander #ITSM #ITIL #ServiceExcellence #TeamTraining

MarsLander isn’t training  it’s a live ITSM simulation. Your team makes decisions, manages incidents, and experiences real service impact in real time. This is how IT teams evolve from support… to strategy. #MarsLander #ITSM #ITIL #ServiceExcellence #TeamTraining
Mwasuki Technologies (@mwasukitech) 's Twitter Profile Photo

AI adoption is accelerating but are your governance, risk & data privacy controls keeping up? Join our upcoming webinar with Global Success Systems for practical insights on AI compliance, risk management, Shadow AI & data privacy. 🔗 Register:bit.ly/AIRDP

AI adoption is accelerating but are your governance, risk & data privacy controls keeping up?

Join our upcoming webinar with Global Success Systems for practical insights on AI compliance, risk management, Shadow AI & data privacy.

🔗 Register:bit.ly/AIRDP