The Scot Gov Health has released Circular PCA(P)(2023)27, which advises CP contractors of new PGDs that are to be added to the NHS Pharmacy First Scotland service for the treatment of Hay Fever. cps.scot/news/pcap202327 #PharmacyFirst #Pharmacy #CommunityPharmacy

This in Asda last night. Couldn’t cope & had to leave aisle immediately! 😝 Left contemplating though how tasks perceived as simple can be misinterpreted for lots of reasons or worse - subversive action taken to make a point? Whichever there’s always a reason behind this.#Deming

Bringing our bad mood to work can have greater impact than we think. Recent research from LSE Management suggests that leaders who demonstrate consistent positive emotions at work (as opposed to fluctuating emotions) create the conditions for more positive, engaged teams & better

Gasps in the NZ audience as Adam Gordon MBE describes the 30,000 excess deaths in care homes in the first 6 months of covid. It was a different beast in the UK #anzsgm

Today is national mentor day. Who has been the bestest mentor/inspirational leader in your career? Repost and lets say thanks. I'll go first - andrea smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿 and Thomas Monaghan_ihub . You both have that perfect mixture that always inspired me to do my utmost with autonomy, trust and respect 🥰

Enjoying the new Chilling Adventures of Sabrina series, but the English dep’t of Greendale need to step up the grammar lessons a notch. #smartalex #anAlec can’t help myself #noapologies . Any jobs going?

If we want to build learning systems for improvement, we must encourage our teams to be curious. A culture of curiosity leads to psychological safety, experimentation & problem solving. Yet a recent large study found most leaders regard curious people as "insubordinate" & like

Absolute carnage at Innsbruck with Crystal Ski Holidays reps like headless chickens and a lot of unhappy & delayed travellers. Fascinating to watch though. A lot can be learned from even the most dysfunctional system! #systemsthinking Do we maximise the learning ‘when things go wrong?’

Encouraging points the new health secretary makes. “Reform”/change, “improvements”, “efficiencies”, “productivity”, “performance”… sounds like a job for our Qualified Quality Improvers? Don’t let us down Neil Gray SNP, congratulations (& agree with your post match analysis ;)