I've spent parts of the last few days attending the Digiday Brand Summit and feel optimistic that 2021 will the year that more brand leaders will use empathy as a guiding value. True insights, personalized customer experiences, improved ROMS - all these derive from empathy.

I’m not trying to darken anyone’s evening, but today I reached out to a friend at a hospital about what information I can share with seniors who are concerned about vaccine risks. This was useful.

Make sure to check out Mike Margolin next week at @ThinkLa's webinar on media, marketing and consumer privacy:

We have a really interesting group of panelists for this and will be delving into data privacy impacts on marketing and consequences of policy ideas like the data dividend.

#TBT to 2018 when RPA took home the #ClioHealth Grand for Pediatric Brain Tumor Foundation "Imaginary Friend Society" 🏆 Don't miss your chance at gold. Enter your best work before tomorrow's deadline: bit.ly/EnterClioHealt…

I experienced a heightened sense of human connection and belief in possibilities tonight as a result of one simple thing: this evening I messaged three people from different parts of my daily life what specifically that they do that I’m grateful for. That’s it. Win/win/win/win.

#STOPASIANHATE

Each year the Effie Worldwide are the ones that I value most, because it’s the award that most directly ties to the role of agencies in the first place. Honored to sit on their jury alongside some of the best in the business (like Michael Dossett).

After spending three weeks in jury service for a criminal trial it sure is refreshing serving as a juror for an advertising awards competition.

Can’t wait to join this jury and see the work. Preparing for some serious inspiration.

Realized tonight that I hadn’t exposed my young son to a wide enough array of amazing music. Among other gems, I played Stevie Wonder’s song “As” and blew his mind. Fun fact: the word “Until” starts 50 lines of chorus in that song.

Proud to share our latest work with Honda, Project Courage: musebycl.io/health/honda-m…

It’s that time of year! This month, RPA’s #Movember team is growing mustaches in support of men’s health. Donate to the cause: rpa.com/movember

Our @metaportal team won big at the Shorty Awards this year 🏅 Congrats!

Shoutout to our client, SCE and the team that worked on the SCE Power Outage Awareness Map. You've won a MarCom Awards for your work! More info: enter.marcomawards.com/entry/sce-powe…

I asked #ChatGPT something and only afterward realized the layers of irony in my request/its response.

😮

Glad to have welcomed the Clemson team to RPA with Mike Margolin and Patrick Armitage

Tune into our latest "Clear the Air" podcast episode and join our panel of RPA directors as they dive into ways to ensure a cohesive brand experience for the customer, no matter how messy it gets along the way 💡 Special thanks to Mike Margolin, Hanna Samad, Mark, and Liz!

We miss you, Gerry. *In memory of Gerry Rubin, our beloved co-founder who, every year, drew a handwritten card for every Associate’s birthday and anniversary at rpa.