Great customer service from tonies UK Didn’t expect a reply when i emailed but next day came a response with clear instructions to help. All sorted now. Thank you team 🙌

Hi Sainsbury's in my local, above the fruit, the condensation from the fridges drips into the fruit boxes (raspberries, strawberries). There’s got to be health risk here hasn’t there?

We are officially in the “ber” months. It is my belief that tea and biscuits taste the best in these months.

Hi Nespresso UK&Ireland on your website you state the original machine is only compatible with your pods. On black sheep coffee it says the pods are compatible with Nespresso. Which is right please? Thanks

Hi M&S your full fat Greek yogurt with vanilla isn’t in store and out of stock on Ocado. Have you discontinued or just a stock blip? Thank you

Hi The White Company I can’t find this jacket online. It’s not the same as the longer coat in the catalogue is it. To me the coat on the left looks different to the coat in the bottom left picture?

Thanks for coming back to me. I think I confused things by adding 2 pictures. So taking the second image only from the brochure. The main picture on the left vs the bottom left picture on the right hand side page. Are these the same coat? The sleeve and length look different

Hi Waitrose & Partners I selected my Xmas booking slot. Tried to fill my basket with normal produce but it seems to only want me to buy from the Xmas shop. It won’t let me add cucumbers for example. Is this correct? Thanks

Hi ZARA I have request a return for a jacket, received the return confirmation then decided I should return the other jacket too. Have had to process a new request and it’s charging me but they’ll be in the same bag - is that ok?

Hi Post Office I bought off marketplace, have seen the receipt and the tracking and says the item has been delivered to another hub instead but no update. I have the reference. Can someone help pls

Oh Waitrose & Partners a bit naughty. Bought this bread late this afternoon on our journey home from the airport but it’s best before is yesterday. Can someone help pls as I won’t be able to make it back to store. Thank you.

Hi M&S cooked this and found a red piece of what feels like plastic in the macaroni cheese. It’s sharp and hard.

Hi John Lewis & Partners have a gift card I can’t seem to check online, doesn’t register when I try to use it for something in my basket. Can someone help please? Thank you

Hi Waitrose & Partners my app doesn’t seem to be working as doesn’t log vouchers or treats. Spoke to the partners in store and they couldn’t help and suggested contacting yourselves. Can someone help please? Thank you

#snapfish ordered from you. Not all my delivery has arrived so I’ve notified it via my account. You direct me to Amazon who direct me to another company. I ordered through you, you didn’t tell me it was via 3rd party, I want to deal with you please

Hi Waitrose & Partners bought some meat for Boxing Day online for delivery on 23rd. The chicken went out on 25th, wasn’t flagged on the receipt as shorter life. Can someone help please?

Plant for your health.

Hi Ocado had a delivery this morning and most of the bananas have split meaning we can’t eat them. Can someone help please? Thanks

Hi M&S online when filtering to boys once you try to filter down to shorts it switches to girls. Either you or have a glitch as I can’t seem to search for any boys things without it switching to girls 🤷‍♀️

Why is this so satisfying?!