Mapping Services by Product Potential and Customer Preference for Engagement ▶️ mitsmr.com/3yEY62c

What can managers learn from Gen Z? Learn more: mitsmr.com/3SDg7od

How to Design Interpersonal Skills Training to Boost Performance 1. Focus on two levels in parallel: individuals and teams. 2. Expand leadership responsibility. 3. Keep strategy and performance front and center. 4. Link skills to short-term gains to counteract perceived costs.

Workers are frustrated with their companies' steps to track their output. mitsmr.com/3Yg6PCz

Three different approaches to differential privacy: 1. The trusted curator model. 2. DP-protected synthetic microdata. 3. The local model. mitsmr.com/3vDqZ9u

This design process engages leaders in questions about productivity and capabilities. It provides an opportunity to create a way of working that fully resonates with an organization’s unique purpose and values: mitsmr.com/3SsnRIc

There are four basic team cultures, with different emphases on psychological safety and different emphases on intellectual honesty. Each culture supports or discourages learning and innovation to different degrees. mitsmr.com/3XyG09v

Even the most well-intended applications of biometrics can solicit heightened levels of creepiness. Learn more: mitsmr.com/3XmX5VW

Disruptive creativity involves the creative destruction of an object or problem so that a new view of the object or problem emerges. Managers can foster these two types of creativity by carefully designing the two paths that lead there. ▶️ mitsmr.com/3Eymz8I

OSHA’s longest-serving administrator identifies safety approaches that work — and those that don’t. Learn more: mitsmr.com/4dJfkee

Effective leadership in a hybrid world requires different skills that go beyond traditional team leadership: mitsmr.com/3cUTiZ8

This simple matrix is logically comprehensive (and ubiquitous in business contexts: mitsmr.com/32XVAAu

Adopting deep-tech startups’ breakthrough developments requires patience, a tolerance for risk, and capital. Learn more: mitsmr.com/3YWVlE3

Research has found that happiness, well-being, and an optimistic outlook are potent predictors of employee performance. ▶️ mitsmr.com/36j7gTz

By accentuating the not-so-positive, “keyboard lions” stand out in coworkers’ minds, making them distinct and thus powerful. @Meswift ▶️ mitsmr.com/3W6gwAx

Many smaller influencers directly interact with their audiences, including responding to comments. Learn more: mitsmr.com/3yPOba8

Do your marketing metrics genuinely support your company’s strategic goals? If you’re having trouble determining the right metrics, focus on continuous improvement. Learn more: mitsmr.com/3Z6407p

Learn how services firms can transform into product-based businesses to achieve greater scale and profitability. ▶️ mitsmr.com/3yEY62c

Skills training for executives highlighting psychological safety and perspective-taking have improved business outcomes. Learn more: mitsmr.com/4dxE5tA

Invalid data must always be treated as more dangerous than no data. ▶️ mitsmr.com/3Z6407p