ServiceTick's very own Boyden Manns will be bringing his #EmployeeEngagement experience to bear as a judge of the UK Employee experience Awards 2019. e-x-a.co.uk/meet-the-judges

We’re delighted to announce the launch of our new 'Social Tracker' product, which gives you invaluable insight into what people are saying about your brand – and your competitors – on Twitter... servicetick.com/company/blog/i…

Towergate Insurance has announced a new partnership with ServiceTick. Find out more here: servicetick.com/company/blog/a…

The promotion of Norwich City FC to the Premier League offers a classic case-study of the power of Employee Engagement. Find out more here: servicetick.com/company/blog/h…

Engaged employees – the magic ingredient of satisfied customers and successful businesses! Read our latest blog post here: servicetick.com/company/blog/e…

ServiceTick's very excellent Boyden Manns judging entries at UK Employee Experience Awards 2019 today. #EXA19 #EmployeeExperience Awards International

There are six steps to building an engaged workforce and reaping the benefits of engaged employees. Learn more here: servicetick.com/company/blog/s…

The second part of our "six steps to building an engaged workforce and reaping the benefits of engaged employees" article series is now out. Read it here: servicetick.com/company/blog/s…

Today is the start of #NCSW19. We’ll be offering some thoughts on each daily theme. Today is all about knowing your customer. Read our thoughts here: servicetick.com/company/blog/n…

It's day 2 of #NCSW19! Today is all about identifying and nurturing customer service skills in your organisation. Read our thoughts about that here: servicetick.com/company/blog/n…

It's the final day of #NCSW19! The final theme is "Building brand reputation and trust by delivering on promises". Read our thoughts here: servicetick.com/company/blog/n…

Really excited about this one!

It’s absolutely vital to know what your existing customers think of the service you deliver if you want to retain them. How can you do this? Read our pro tips for measuring #CX in 2020 in our latest blog post: servicetick.com/company/blog/p…

Check out my latest article: Lockdown in the shed linkedin.com/pulse/lockdown… via LinkedIn

😂😂😂 Forced a game against me, I bet any Norwich fan that retweets this tweet, if I lose I’ll send you a signed shirt!

The UK Insurtech Special Report by Insurance Business UK is live! Our Director of Product, Paul Middlege has joined a panel of experts looking into how #InsurTech is developing and where this development is likely to lead. Check the report out here: ow.ly/Cr2y30qFpFV

Really excited about this one!

Did the lockdown affect customer service standards in the insurance sector? We have been monitoring NPS and Customer effort for the past 6 years across a basket of around 20 General Insurance brands, so naturally, we were intrigued... servicetick.com/company/blog/i…

My latest blog post is here - this one is titled "Be a hero (or what to do with that Raspberry Pi)". zpr.io/dZiZ3k62tyeq

My latest blog post is here - this one is titled "Curated Content for Curiosity (C3)". zpr.io/hkvQfQ6aWpUL