'The CX Doc' (@michnjiru) 's Twitter Profile
'The CX Doc'

@michnjiru

The Customer Excellence Doctor | Global CX Leader-2019-2020|Motorsport Enthusiast|

ID: 464896744

calendar_today15-01-2012 18:58:20

2,2K Tweet

2,2K Followers

100 Following

KOBs Rugby Club UG (@kobsrugbyug) 's Twitter Profile Photo

SEMI-FINAL - 1st Leg Updates FT Well in Lads. Mission 1 accomplished! 🔥🔥 We go again this Friday at home! #PoetryInMotion #BlueArmy #KCBKOBs

SEMI-FINAL - 1st Leg Updates
FT

Well in Lads. Mission 1 accomplished! 🔥🔥
We go again this Friday at home! 

#PoetryInMotion #BlueArmy #KCBKOBs
'The CX Doc' (@michnjiru) 's Twitter Profile Photo

"As long as you are proud, you can not know God. A proud man is always looking down on things and people: and, of course, as long as you are looking down, you can not see something that is above you." - C.S. Lewis. Asante sana # Dr.Ipyana #Blessed

"As long as you are proud, you can not know God. A proud man is always looking down on things and people: and, of course, as long as you are looking down, you can not see something that is above you." -  C.S. Lewis.

Asante sana
# Dr.Ipyana
#Blessed
KCB Group (@kcbgroup) 's Twitter Profile Photo

From market visits to street chats, we got to hear the real stories, challenges, and aspirations of the people of Kericho. Because before the swings and putts, it’s all about the people. Stay tuned as we bring you more from the #KCBEAGolfTour2024 in Kericho! #ForPeopleForBetter

From market visits to street chats, we got to hear the real stories, challenges, and aspirations of the people of Kericho. Because before the swings and putts, it’s all about the people. 

Stay tuned as we bring you more from the #KCBEAGolfTour2024 in Kericho! #ForPeopleForBetter
KCB Group (@kcbgroup) 's Twitter Profile Photo

Golf is about staying sharp and centered. What’s the one mental hack that keeps you focused under pressure? Drop it below! 👇 #KCBEAGolfTour2024 tees off in Kericho. Stay tuned. #ForPeopleForBetter

Golf is about staying sharp and centered.

What’s the one mental hack that keeps you focused under pressure? Drop it below! 👇 

#KCBEAGolfTour2024 tees off in Kericho. Stay tuned. #ForPeopleForBetter
KCB Group (@kcbgroup) 's Twitter Profile Photo

The action is heating up here in Kericho, and we’ve got a special guest on the course, Micheu Njiru, Director of Customer Experience at KCB Group, has just arrived to join the excitement. #ForPeopleForBetter #KCBEAGolfTour2024

The action is heating up here in Kericho, and we’ve got a special guest on the course, Micheu Njiru, Director of Customer Experience at KCB Group, has just arrived to join the excitement. #ForPeopleForBetter #KCBEAGolfTour2024
KCB Group (@kcbgroup) 's Twitter Profile Photo

It’s not just about golf, we have ACMG Isuzu Kenya Kericho branch, one of our key MSME partners on ground. From powering business journeys to keeping entrepreneurs moving, Isuzu is driving impact where it matters. #ForPeopleForBetter

It’s not just about golf, we have ACMG Isuzu Kenya Kericho branch, one of our key MSME partners on ground. From powering business journeys to keeping entrepreneurs moving, Isuzu is driving impact where it matters. #ForPeopleForBetter
KCB Group (@kcbgroup) 's Twitter Profile Photo

🏌️‍♂️⛳ The Kericho champions have been crowned! Congratulations to the four-ball of Nicholas Korir, Leonard Kiplangat, Munga Marisoi, and Benson Magolo for swinging to victory with a combined score of 104 points, taking the top spot at the #KCBEAGolfTour2024 seventh leg at Kericho

🏌️‍♂️⛳ The Kericho champions have been crowned!

Congratulations to the four-ball of Nicholas Korir, Leonard Kiplangat, Munga Marisoi, and Benson Magolo for swinging to victory with a combined score of 104 points, taking the top spot at the #KCBEAGolfTour2024 seventh leg at Kericho
KCB Group (@kcbgroup) 's Twitter Profile Photo

Shoutout to the runners-up, Bill Kalya, Ben Kalya, Judy Chebon, and Debra Koske, who followed closely with an impressive 103 points. Both teams have secured their slots for the Grand Finale this December! Let’s go, Kericho! 🔥 #ForPeopleForBetter #KCBEAGolfTour2024

Shoutout to the runners-up, Bill Kalya, Ben Kalya, Judy Chebon, and Debra Koske, who followed closely with an impressive 103 points.

Both teams have secured their slots for the Grand Finale this December! Let’s go, Kericho! 🔥

#ForPeopleForBetter #KCBEAGolfTour2024
'The CX Doc' (@michnjiru) 's Twitter Profile Photo

Its a Good Morning. There are two ways of doing things: simply doing it, and doing it with excellence. Whatever your hand finds to do, do it with all your might. Having a spirit of excellence means giving your best – applying your heart, soul and mind.

Its a Good Morning. 
There are two ways of doing things:  simply doing it,  and doing it with excellence.

Whatever your hand finds to do, do it with all your might.

Having a spirit of excellence means giving your best – applying your heart, soul and mind.
'The CX Doc' (@michnjiru) 's Twitter Profile Photo

I celebrate all the fathers and the father figures out there. Keep showing up, and may the Almighty fill your cup through this journey. Blessed Day!

I celebrate all the fathers and the father figures out there. Keep showing up, and may the Almighty fill your cup through this journey. Blessed Day!
Sunny Bindra (@sunnysunwords) 's Twitter Profile Photo

Train your managers to lead, not just do and deliver. Show them how to be coaches, not bosses, so that they work through their people, not at them. My Sunday Signal sunwords.com/2025/07/13/you…

'The CX Doc' (@michnjiru) 's Twitter Profile Photo

For those in the business of Customer Excellence, this holds so true. If you dont have a heart for service, just quit it. Service is from the heart. The rest is acquired. Organisations will blame everyone for poor service, yet they recruited wrong!!

KCB Group Plc (@kcbgroup) 's Twitter Profile Photo

Paul Russo, EBS "I take this opportunity to appreciate our customers for their continued trust, our employees for their dedication, our regulators for their continued support, and our shareholders for their faith in the KCB Group brand." #ForPeopleForBetter #2025KCBH1Results

<a href="/Saagite/">Paul Russo, EBS</a> "I take this opportunity to appreciate our customers for their continued trust, our employees for their dedication, our regulators for their continued support, and our shareholders for their faith in the KCB Group brand."   

#ForPeopleForBetter #2025KCBH1Results