"To find out the needs and the concerns of your customers, you need to have a process in place for feedback collection." convinceandconvert.com/customer-exper…

"Marketing, sales, customer support — each touchpoint gives companies an opportunity to maximize their relationship with the consumer through building trust." convinceandconvert.com/customer-exper…

"I used my quarantine downtime at the onset of the pandemic to consider the future of our agency, partnerships we may want to enter, and where successful companies (see our clients) were going to need to accelerate to weather this storm." convinceandconvert.com/customer-exper…

"I want you to take a minute and think about how you engage with brands on social media in your everyday life." convinceandconvert.com/social-media-m…

"I think higher ed’s superior performance has to do with, again, the demand for authentic content and their ability to use student content." convinceandconvert.com/social-media-m…

"Videoleap is a great app allowing you to prioritize video content to create more engaging social media content to publish across your social media channels. The app offers a huge library of templates and effects to make your content irresistible." convinceandconvert.com/social-media-m…

"In this article, I’ll go through all the essential elements of your personal and brand professional profiles, how you can improve them, and all the LinkedIn analytics tools and metrics to help you along the way." convinceandconvert.com/social-media-m…

"Meantime, for reels on Instagram – one solution is to simply create and save as DRAFTS. Then set reminders for yourself for when you wish to publish and just select from your drafts." marismith.com/create-faceboo…

"Accidents happen, sure. But as social media enters its second decade of being someone’s job, accidents can become major offenses." convinceandconvert.com/social-media-m…

The personality traits you exhibited at age 7 are likely to predict much of your behavior as an adult. on.inc.com/fFSsb0O

"As the viewership has drastically increased in the past couple of years, so has the interest of marketers who want to invest in this platform." convinceandconvert.com/social-media-m…

"There are three things that you should know before you create a channel-driven social playbook: your audience, the best way to engage them, and the purpose of each social channel." convinceandconvert.com/social-media-m…

"In this article, we’ll show you three steps you can take to audit your social media strategy and create one that better reflects your customers’ needs." convinceandconvert.com/social-media-m…

"While I can’t slow down time for you, I have put together the following short list of things you can do right now to reflect on your higher education content marketing efforts more strategically, and capture specific, effective ideas for the semesters..." convinceandconvert.com/content-market…

"Here are some of the biggest takeaways and most impactful insights from NetLine’s 2022 State of B2B Content Consumption and Demand Report for Marketers." convinceandconvert.com/content-market…

"So for this article, I’ve compiled our top content marketing findings for you, so you can focus on creating and delivering excellent content." convinceandconvert.com/content-market…

"Poor content that doesn’t prioritize its reader is by default poor user experience." convinceandconvert.com/content-market…

"What are the ways to maintain the speed and quality of support without non-stop hiring and training new employees?" convinceandconvert.com/customer-exper…

Funny and insightful re-looks at the tank. Good going team.