Michael Fester (@michaelfester) 's Twitter Profile
Michael Fester

@michaelfester

Building @markprompt: AI for customer support (YC W24)

michaelfester.com
marieandmichael.com

ID: 47959103

linkhttps://markprompt.com calendar_today17-06-2009 13:27:37

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Michael Fester (@michaelfester) 's Twitter Profile Photo
Michael Fester
@michaelfester

3 months ago

Today, we’re announcing 14.ai, the Cursor for customer support. Customer support is evolving fast. The old model - humans triaging queues in clunky ticketing systems - doesn’t scale. And slapping an AI layer on top of legacy tools doesn’t cut it anymore. We can do so much