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Metrigy

@metrigy

Research advisory firm providing real-world metrics & analysis for successful strategies in #CX #Collaboration #EX
Newsletter: metrigy.com/newsletters/

ID: 17562918

linkhttp://www.metrigy.com calendar_today22-11-2008 21:00:41

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Metrigy
@metrigy

a month ago

Boosting employee satisfaction by 18% with WEM! Our #infographic reveals how WFM contributes to agent/employee satisfaction and a 4.7 percentage point improvement in turnover. #EmployeeEngagement #AgentRetention #WorkforceOptimization metrigy.com/portfolio/work…