Usability in action: I'm getting to the end of a box of Kleenex® Brand, and the tissues change color from white to beige as an indicator they're almost gone.

I'm doing an AMA about #digitalmarketing, so if you struggle with optimizing your website or creating an effective multichannel marketing strategy all you gotta do is ask! Also, if you want to throw me a like/retweet I'll love you forever. bit.ly/2yvracu

A colleague that "also likes ambient music" recommended the band Pig Destroyer. ...we have different definitions of the word "ambient"

Featuring taxonomic wisdom from yours truly! MT Taxonomy Boot Camp: Get yourself registered for #taxobc ow.ly/oqATV

A few days late, but RIP Seamus Heaney. Here's one of my favorites of his: bit.ly/15mhkPM

In the office on Labor Day? ...that's why they pay us the big bucks, I guess.

How often do you execute an SOW as written? Projects change: oversight is often as important as delivery.

The dark side of user experience: UI designed specifically to trick users, aka dark patterns. bit.ly/14nxtEF #blackhat

If Smoky the Bear had been an infosci: ow.ly/i/34oKm #personalresponsibility #greatamericanheroes

Confirm. #infographics RT Susan Baier: Love this. #TCC13 Jon Schwabish flip.it/1ENRG

It's not enough to design for users. Design for the RIGHT users: bit.ly/15Qlr63

Just looked back at some cost models I wrote a month ago; painful. I've come a long way in a short time.

Must have taken tons of practice to draw this live! Whiteboard notes from a mental models preso: bit.ly/1eAt7Bk (via DJ Francis)

Hey Spotify, you're still running commercials for the MNF opener. Need help creating a metadata schema to fix that? #getatme

2nd wave of new, fresh-faced Jr. Analysts got their cubes today. Reminds me of how far I've come.

Fake it til you make it. MT RuPaul: I'm faking it ... so is everybody else RT @KierstaMarie: Why can't I have the confidence RuPaul does?

Great breakdown of the challenges in change management projects. bit.ly/18PpTsZ

A nice primer on #bigdata. bit.ly/18S7Axi

The relationship between hard work and creativity is closer than you think. bit.ly/1dJ6RUo

@MeredithFineman agree 100%, nothing converts me from a unique session to a bounce rate statistic faster.