mauro (@mauroron84) 's Twitter Profile
mauro

@mauroron84

SaaS, leadership, and Customer Success are my world. Here to share hard earned lessons from the trenches.

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linkhttp://mauroronci.com calendar_today29-09-2012 19:45:50

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This hits harder with experience. Early on, I chased tactics. They worked… until they didn’t. Principles age well. They survive context, tools, and trends.

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Most stress at work isn’t about workload. It’s about not knowing what actually matters. When priorities are unclear, everything feels urgent and your head never really switches off. I’ve learned that one clear decision creates more relief than hours of effort. Today, decide

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Most people feel tired because they never close the day. Work ends, but decisions stay open. Loose threads. Unsaid “no’s”. Half-made choices that keep buzzing in your head. Please, tonight close one open loop. Even a small one. Your head will feel it.

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Escape nice guy managers. They keep you comfortable and stuck. Great managers allow conflict, challenge you, and help you grow. Lean into the hard work. You earn professional and personal growth there.

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If you want to go to the gym, first master the habit of showing up. If you want more referrals, first master the habit of asking after every call. Optimization comes later. Never start there. Discovered that a bit too late.

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If you want to improve but feel stuck, don’t push harder. I’ve learned that most of the time the problem isn’t effort. It’s too many open loops. Pick one thing that would make today feel lighter if it moved. Start there. That’s usually enough to restart momentum.

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Next week, try to subtract instead of adding. Take a piece of paper. Write down what you’re doing to improve yourself. Order it by what has actually produced results, not what sounds good. Then cut the last item on the list. Do the most impactful things better. That’s usually

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When I feel stuck in my personal growth, I open ChatGPT and write this simple prompt: “Here’s what I say matters in my life. Here’s how I actually spent my last week. Show me the mismatch. No advice.” It’s uncomfortable, but clarifying. Copy, paste, and try it. Let me know!

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The title suggests “clickbait,” but it’s not. It’s full of actionable insights and tools to transform your body and fix your mindset.

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I didn’t get better at work by working more. What helped was this rule: ~20% of my time goes to noise (emails, Slack, small fires). ~80% goes to things that compound: hard decisions, deep work, real conversations. It’s not perfect. Some days it flips. But if you don’t protect

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I don’t want a cheerleader. I want friction. I want AI as an enabler. So this is the setup I use with GPT: “You’re not here to agree with me. Question my assumptions. Expose tradeoffs. Force clarity. No validation. Ask a few sharp questions before suggesting anything. If my

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Persuasion is math. Value = Outcomes − Effort − Risk If a buyer or a decision maker doesn’t move, it’s usually because one of these fails: 1️⃣ Outcomes aren’t real enough Revenue, cost, time, risk, vague “benefits” or product features don’t count. 2️⃣ Effort feels too high

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Real expansion is pull, not push. The best reps run a simple cadence. Weekly scan for constraint events like limits, spikes, new teams, audit pressure, security reviews, and exec asks. Then ask one hard question. "If we do not fix this in 30 days, what breaks." If the