A PYMNTS survey yields good insight about older consumers. They’re interested in a seamless, integrated digital platform but are still hesitant about #AI. #patientexperience pymnts.com/healthcare/202…

#GenAI can help make the pharma content supply chain more efficient and effective if you take the right approach. A new article explains how incorporating gen AI alongside existing tools can amplify content personalization. zs.com/insights/gener…

Too often, the patient experience is fragmented and confusing, making it difficult for patients to start and stay on a therapy. ZS experts discuss how ZAIDYN Patient Engagement can promote a better patient journey and drive better outcomes. Watch now. zs.com/insights/unloc…

A recent report in @The Lancet on how #genderinequity affects #cancercare for women offered some sobering findings. One of the authors, Ying Yi Gao, discusses how health providers can better support women in getting care and completing treatment. statnews.com/2023/09/26/can…

Patients have been asking for easier access to their health information for some time. And making health records more portable via patient portals has made it easier for patients do just that, according to @ONC_HealthIT. Good news for #patientengagement. patientengagementhit.com/news/patient-d…

In a new white paper, ZS-sponsored research from @Everest Group explores what a unified approach to #clinicaltrials could look like, including a framework for the transition. You can download it here: zs.com/insights/evere…

How can companies reduce the challenges of the clinical study journey? ZS experts explain how the ZAIDYN Digital Evidence solution can help drive validated evidence generation. Watch now. #ZAIDYN #clinicalresearch #evidencegeneration zs.com/insights/revol…

Remote monitoring devices may change the way CAR T-cell therapy is offered to patients with blood cancers. On HIMSSCast, experts discuss how wearables could make this therapy more accessible for patients. Listen now. zs.com/insights/how-r…

On the latest episode of “Reinventing Customer Experience,” my colleagues talk with Joe Wheeler, author of “The Digital-First Customer Experience,” about how analytics and machine learning will drive customer loyalty. Listen now: #ZSpodcast zs.com/insights/reinv…

Portals aren’t a replacement for timely medical guidance. Patients reported that getting test results that confused them or needed explanation from a medical professional led to complaints about patient experience, researchers at Vanderbilt University Medical Center found. patientengagementhit.com/news/did-the-2…

It will be interesting to see whether AllofUsResearch can harmonize the real-world health data of millions of people and make it useful. A new center for data linkage should help. Story in STAT. statnews.com/2023/11/02/.ni…

Getting generative AI right is a journey, not a leap. Insights from this complimentary Forrester authored white paper can get you on the right path as you build foundational knowledge. You can download the white paper here. #businessvalue zs.com/insights/hit-t…

In addition to advances in #telehealth and virtual care access, patients are going online to learn more about their health. But there are still some demographic gaps, a CDC report finds. #patientexperience patientengagementhit.com/news/digital-p…