LumenVox (@lumenvox) 's Twitter Profile
LumenVox

@lumenvox

Industry leading AI-driven speech and voice recognition #SpeechRecognition #VoiceBiometrics #AI #CX #VoiceFirst

ID: 1275174404457037825

linkhttps://www.lumenvox.com calendar_today22-06-2020 21:15:01

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710 Followers

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LumenVox (@lumenvox) 's Twitter Profile Photo
LumenVox
@lumenvox

2 years ago

One of the main goals in moving to speech recognition for this IVR was to decrease the rate at which callers transferred to agents. The average successfully went from 26.2% to 24%. Read our case study: hubs.la/Q01Kt7JD0 #SpeechRecognition #IVR #SpeechEnabled #Voice