#skol

Hello Twitter! I’m back! Let’s talk about compliance!!

#compliancedont when you’re in a hotel lobby eating dinner and the guy at the table next to you has a business call on speaker phone! Good grief! His company need compliance training immediately!!!

Just a month away! Have you signed up yet?? Please do! You won’t be disappointed!! insideARM.com, neuanalytics.com.

Happy New Year everyone! I can’t wait to see what I will accomplish in 2020! 2019 was a game changer for me and I’m excited about the future!!

3:00 Taps to honor our fallen heroes. Dads Navy cap from WWII, Grandpa’s bugle from WWI.

acainternational.org/news/key-takea…

Just passed 100! Thanks Headspace for keeping me sane!

Financial Transparency is mostly thought about in lending - but what about in collections? Financial Transparency in Debt Collection collectionadvisor.com/feature-storie…

Credit Unions Need to Be More Aware of Regulatory Activity cutimes.com/2017/12/04/cre… (via Credit Union Times)

Great article in insideARM! Communicating With Debt Collectors Often Produces Positive Outcomes insidearm.com/news/00043523-… via insideARM.com

Hear what industry expert Brian Riley has to say in my interview with him about the small and mid-sized banking market. prnewswire.com/news-releases/…

Since 2013, the last year a similar survey was conducted, the amount of debt collected has increased by 42 percent, which translates to a return of $67.6 billion to creditors in 2016. bit.ly/2B14q10 #2017ACAErnstYoungSurvey

Getting to Know Linda Straub Jones of LexisNexis Risk Solutions accountsrecovery.net/2017/12/20/get… via @mikecanvasbusin

Bringing Common Sense to Collections insidearm.com/news/00043588-… via insideARM.com

Improving Efficiencies with Batch Processing accountsrecovery.net/2018/02/13/imp… via @mikecanvasbusin

I had a great discussion with Rozanne Anderson from Ontario Systems - read on for her industry insight! Debt Collection Industry Faces Evolving Compliance Regulations prn.to/2t3DRZn

Collecting from the different generations can be complicated - read my latest article on Understanding the Generations, and customizing your talk-offs: accountsrecovery.net/2018/03/09/und…

Learn how to improve efficiencies with batch processing! accountsrecovery.net/2018/02/13/imp…

Click here to read my most recent article: Your Member Has Filed Bankruptcy; Now What? cutimes.com/2018/05/18/you…