“China deserves all kinds of criticism [...] But 80 per cent of Canada’s PPE comes from China. Our health-care system is in their hands.”

Looking forward to joining everybody at the #PSNDigiGov Roadshow! #GCDigital

“Women leaders are a symptom of a political system’s success, not necessarily its cause.” Amen. Gender essentialist praise for some imagined notion of “female leadership” is trite and dangerous. It helps nobody. theatlantic.com/international/…

This promoted me to dig out how I visualised the relationship between policy, service delivery/design and users (needs/experience) back in the early days of “policy design” at DWP 1/x

💜💜💜

When the pandemic shut down her campus, this senior at Columbia University began emailing NYC hospitals, wanting to help. She ended up spending her final weeks of college carrying dead bodies off hospital beds and wheeling them into morgues. nytimes.com/2020/05/19/nyr…

This is the story of the day --> China signals plan to take full control of Hong Kong, realigning city’s status. Anna Fifield and Shibani Mahtani washingtonpost.com/world/asia_pac…

I have been sitting on a hand-me-down-couch for 8 months asking myself “is it comfy enough to keep around”? If so, I’ll get new covers. TBH, I am still debating. Would you say it’s a tell-tale sign that it’s not? A comfy couch invoke an enthusiastic YES, right?

The virus has mostly moved on from Wuhan, but its people offer perspective. 'What’s scarier than the virus is how it rips our relations apart. When people are fearful, anxious, we harm one another. But this is our fault, not the virus’ fault. It’s human, not Chinese or American'

Empathy is really misunderstood. Many people think it is an emotion, or it is feeling someone else's emotion. Feeling someone else's emotion is actually called emotional contagion. Empathy is about understanding someone else's world.

I can’t agree more! I have the privilege of being employed, having healthy parents and no kids, so I feel relatively less impacted by COVID19 besides minor lifestyle adjustments. However, this illustration reminds me how humans can be resilient, creative and adaptive.

ICYMI: "#GoC websites need to be primarily functional, with as few distractions as possible. No one is grabbing their Saturday morning coffee to come spend some time on our GC sites!" youtu.be/rRaPEWn4BeQ #GCDigital #CanadaDotCa #GCComms

This is how UX conferencing looks like in 2020 UXRCollective!

I love how the mom was calm /engaging and the way the interviewer handled it. So different from the Robert Kelly one from 2017. WFH due to covid is really highlighting how inseparable your personal self is to the professional. I prefer upper shelf though.

I am looking for icons on Font Awesome as part of the design system for an internal app for Vessel Registry Transport Canada. Then, I was shown this: blender-phone. Penny for your best use case...Go!

“Bloom where you are planted.” I love that.

WeChat is now in play as the Trump admin looks to break a 20-year custom of mostly ignoring Chinese internet blocks. The executive order lays the groundwork for an eye-for-eye reprisal aimed at what is China's most groundbreaking internet product. nytimes.com/2020/08/07/bus…

Do you dream of working on a fully dedicated Agile team pioneering solutions at the forefront of innovation and transformation for our customers? Do you want to be part of an exciting team where your ideas, passion, and commitment to excellence directly…lnkd.in/dYyyEz6

If you surround yourself with great people, you're going to get better faster. But the price you pay is the constant feeling of inadequacy. 1/5

So, I took the day off to deal with life admin. On hold with CanadaRevenueAgency. Music aint' bad and not the elevator classical variety. I even shazamed it.