This picture makes me so.....happy, I guess. Yesterday European Consumer Centres Network DK met with these great colleagues from the Danish ADR competent authority and leading Danish ADRs to agree on ways to strengthen #ADR in DK. Consumers need strong out-of-court options to get individual redress.

Almost ready…. Welcome Forbruker Europa. Two days of sharing experiences and strengthen our cooperation starting in…. 6 minutes European Consumer Centres Network

Great visit from Forbruker Europa 🇳🇴 Some take aways: Agreed on a seminar focusing on netdating 🥰💔 Inviting European Consumer Centres Network to a workshop on best-practice handling Air Passenger Right complaints 🛬🛬🪂 ..and wonderful heated discussion about using emojies in case-handling✌️

Why don’t we Danes know that we love EU (consumer rights)? I will discuss this at the Citizens and decision-makers meet up Folkemødet together with clever people from The Consumer Voice member Forbrugerrådet Tænk Europabevægelsen and the European Parliament. Saturday at 11 and everybody is welcome. European Consumer Centres Network

Yes, we are very ready to make European Consumer Centres Network visible and put EU consumer rights on the agenda at the citizens and decisions-makers meet up Folkemødet. Debate at 11 in Europabevægelsen tent.

Folkemødet - Danish citizens and decision-makers meet up - is a stunning gathering of engaged people, activists, politicians, lobbyist and yes, Emilie and me the 🇪🇺 EU Consumer Rights ambassadors from European Consumer Centres Network. Thank you Europabevægelsen MEP Karen Melchior and Forbrugerrådet Tænk for a great debate.

You dont need to love EU for the sake of EU itself. But love the EU consumer rights protecting us We, who work in this area, must explain that we are protected thanks to the EU Points from our debate at the citizens and decision-makers meet up Europabevægelsen European Consumer Centres Network EU Consumer Affairs

New action against #darkpatterns by FTC. Similar to the successful European CPC network action from last year concerning the Amazon Prime cancellation process: ec.europa.eu/commission/pre…

The new EU Representative Actions Directive enters into application on 25 June. This will give EU consumers the possibility to join forces & launch collective legal actions against traders that violate #ConsumerRights Learn more: ec.europa.eu/commission/pre…

Do you work with Ukrainian refugees? EU Consumer Affairs is designing a campaign to help displaced Ukrainians understand & use EU #ConsumerRights & we need your help. Register to attend our event 📅29-30 June 💻online or in-person in Brussels Sign up here ➡️commission.europa.eu/events/making-…

New OECD report on consumer vulnerability in the digital age - great overview of the evolving concept and relevant regulatory measures: oecd.org/publications/c… #consumerprotection #digitalfairness

GOOD NEWS for Danish travellers as well. Include commitments from known brands like #Kiwi, #Travellink and #Flybillet.dk. Bravo EU Consumer Affairs! European Consumer Centres Network works as “boots on the ground” and will make sure that commitments are respected and breaches reported. Smooth summer ✈️

🧳Planning to travel outside the EU this summer? In case something goes wrong, EU embassies & consulates are there to help. Find out more about how this works in practice ➡️commission.europa.eu/document/81e8d… #ConsularProtection

Well done UK Civil Aviation Authority - lack of payments from #WizzAir is a problem shared with so many 🇪🇺 passengers. Despite very clear rules.

...and Wizz Air start cooperating with the European Consumer Centres Network again. No reason not to or?

Happy to see Commissioner for Justice Didier Reynders in 🇩🇰 together with Erhvervsministeriet Minister for Business, Industry and Finance, Morten Bødskov. New Consumer Agenda, digital transition and consumers challenges on online platforms on the agenda #euconsumer European Consumer Centres Network EU Consumer Affairs

Directors & Communication Officers of the #ECCNet are currently gathering in Brussels for the yearly Communication Workshop Our challenge for the next 1,5 days: Learning how to adress #consumer issues to decision makers even more effectively 💪🇪🇺

Introducing ⭐️#Influencer Legal Hub⭐️ A new online platform full of useful training videos & materials. To help influencers & content creators learn more about EU #ConsumerProtection laws & how to comply with them. #InfluencerMarketing

🤔Ever had a problem with a trader but didn't take action because it didn't seem worth the hassle? To make it easier & faster for consumers to solve problems with traders, we are proposing to reform EU rules on out-of-court dispute resolution. ➡️ec.europa.eu/commission/pre…