Shh! Don’t Tell Them There’s No Magic In Design Thinking by Jared Spool link.medium.com/PXhP63Mlm2

Enjoying a day of touring each others’ Montreal operations with a few of my favourite GC contact centre DGs. With GH Michael Honcoop Trevor Milne Anne Turmel

Think critically. Ask questions. Seek out trustworthy sources. Start here: ➡️ ow.ly/4Xai30qkDe9 ➡️ 1-833-784-4397 ➡️ Canada's CPHO #coronavirus #COVID19

Due to the ongoing impacts of #COVID19, the Client Support Centre’s telephone services are unavailable until further notice. We apologize for the inconvenience and thank you for your patience: canada.ca/en/immigration…

Liquor and pot shops declared essential services by the Government of Ontario. Not sure if this is evidence of the continuation of civilization or of end times.

Our Client Support Centre has reopened telephone services to respond to client questions. Technical issues may occur as we implement this new system. As always, online enquiries can be submitted 24 hours a day, 7 days a week through IRCC’s online Web form: canada.ca/en/immigration…

This month, the #LeadersGC team invites you to take part in a meaningful discussion on #diversity and #inclusion in the public service. On Thursday, June 18, let's explore what we can all do to ensure that everyone is able to proudly #ServCDNs #SaveTheDate

As a GC exec, I’ve been thinking a lot about how to have real conversations at work around systemic racism and unconscious bias. I found this article a helpful reminder about not empowering fragile white reactions to having our privilege called out. bit.ly/2UHJxnl

Today, for #NationalIndigenousPeoplesDay, we’re calling on Canadians to immerse themselves in Indigenous literature, culture & history. Standing up against racism requires education and action. Start by watching this animation on intergenerational trauma: youtube.com/watch?v=vlqx8E…

To live the #DigitalStandards we're #WorkingInTheOpen while working to improve the Digital Standards. So meta. We're drafting a list of behaviours that align the with Digital Standards Click the link below to leave comments on our WIP docs.google.com/document/d/14p… #GCDigital

Plain language benefits all users, including persons with disabilities! Public servants, celebrate #PlainLanguageDay tomorrow by attending @CCOBCC’s workshop on plain language! Register at: bit.ly/33DP1TT

It’s always great getting your students’ insights Jed Looker

Social distancing, Canadian style.