@kustomer : AI's potential for customer support is best applied in a behavioral coaching program. Vasu Prathipati of @MaestroQA says, "Who wants to be told a number in a factory do more widgets per hour?" AI can help indicate what actions customer support agents can take to help achieve • TwiCopy

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Kustomer

@kustomer

2 months ago

AI's potential for customer support is best applied in a behavioral coaching program. Vasu Prathipati of MaestroQA says, "Who wants to be told a number in a factory do more widgets per hour?" AI can help indicate what actions customer support agents can take to help achieve

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