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Are you managing change, or are you leading through it? There’s a big difference. In our latest newsletter we offer 9 actionable steps to bypass resistance and build resilience. bit.ly/45NO3pG #HealthcareLeadership #ChangeManagement #Resilience

We help leaders build cultures where every team member is empowered to voice concerns without fear of retribution – a must do for both patient safety and staff engagement. Does your team feel psychologically safe? #PsychologicalSafety #PatientSafety #HealthcareLeadership

2400 minutes in a work week. Leaders: How many did you spend on exceptional patient care & staff growth this week? #PatientEngagement #HealthcareEmpathy #PatientCenteredCare

I was recently asked by ASC Review for ways that ASCs can secure the most favorable outcomes for their organizations. Here's what I - and 6 other healthcare leaders - had to say. #ASCLeadership #HealthcareJointVentures #ASCManagement bit.ly/3HCixRH

Here's a look at five predictions on the healthcare workforce by top executives and speakers at the ASC Review CEO+CFO Roundtable. What would you add to this list? #HealthcareLeadership #FutureofHealthcare #ModernHealthcare bit.ly/3HFUGAs

At Baird Group, we've helped hundreds of healthcare organizations transform their cultures.It starts with recognizing the warning signs and having an objective assessment of what's really happening behind the scenes. #CultureChange bit.ly/40cBsJ1

Have you read our Culture Catalyst LinkedIn newsletter? It's designed to offer practical, actionable insights for healthcare leaders committed to creating a strong culture that supports both employees and patients. #HealthcareLeadership #CultureCatalyst bit.ly/4635NgS

Did you make any minor mistakes this week? You're human. Ask yourself: would you be this harsh to a friend who made the same error? Probably not. Give yourself the same grace you'd give others. Own it, learn from it, move on. #HealthcareLeadership #Accountability #MakingMistakes

Most patient complaints aren't about catastrophic events. They're about simple things. Waiting too long, poor communication, lack of personalized attention, or poor follow-up. You'd think we could get these things right, wouldn't you. #PatientExperience #PatientComplaints #PX

Our expertise in healthcare culture and leadership alignment was recently highlighted in a roundtable discussion on ASC-hospital joint ventures by ASC Review. Read what we and other healthcare leaders had to say. #CultureAlignment #ASC #JointVentures bit.ly/3HCixRH

Healthcare leaders set the standards for their organizations, but they don't always hold staff accountable for meeting them. That's a problem we tackle in our recent blog. #HealthcareLeadership #Culture #Accountability bit.ly/45FvZ12

Don’t just walk past employees who are doing great work. Take a cue from Ken Blanchard and my recent LinkedIn post. Catch them in the act! #HealthcareLeadership #EmployeeFeedback #EmployeeEngagement bit.ly/4nhV3RZ

Friday Reflection: How are your blind spots limiting your ability to identify improvements that could boost the patient experience? We all have them. We don't always know what they are. How to find out? Seek feedback from others...and listen! #HealthcareLeadership #ListeningPosts

Trust is foundational to a positive patient experience and the research from NRC Health proves it. Do your patients trust you? Do they trust every caregiver and allied staff member they interact with? It matters. #PatientExperience #TrustandTransparency bit.ly/4nrtgi0

Real-time OR scheduled coaching in healthcare? It's both! My recent blog explains when to use each, factoring in leadership style and employee preferences for better patient care. bit.ly/45Oo4hT #HealthcareLeadership #Coaching #PatientCare

However you celebrate the day today, stay safe! And take a moment to think about and thank all of the healthcare professionals who are on the job today, giving up family time to take care of you and yours. Happy #4thofJuly! #IndependenceDay #HealthcareWorkers #PatientExperience

High-performing teams draw their strength from collaboration, resilience, and understanding that every contribution, no matter how small, is essential for building something extraordinary. How strong is your team? #Teamwork #Collaboration #HealthcareLeadership

Who does your team really listen to? The exec in the corner office, or "Jenny" on the front lines? If it's Jenny, you've found a change champion! These trusted individuals are your secret weapon for lasting organizational transformation. bit.ly/3GwmdUJ #ChangeManagement

My latest LinkedIn newsletter explains why peer influence drives greater ownership in change management than executive mandates. Discover how empowering change champions transforms organizational change. #PeerInfluence #ChangeChampions #ChangeManagement bit.ly/4nFyNSh

Your energy, patience, & willingness to listen are all contagious. The question isn't if you're having an impact, but what kind of impact you're choosing to have. How are you spreading your influence in the small moments? #Leadership #Influence #FridayReflection