Very unexpected to have long waiting times to check in at The Ritz-Carlton Singapore A very unlike #ritzcarlton #CustomerExperience A very off #brand experience #travel #Luxury #luxurylifestyle #luxurytravel #luxelife #hotel Marriott Bonvoy #branding

so loving this #advertisement from Mandarin Oriental great expectation management & #customerexperience #creativity #leadership #branding #marketing #hotels #travel #luxelife #luxury #luxurytravel #ImAFan x.com/MO_SINGAPORE/s…

First time in the British Airways lounge at Newark Liberty International Airport Rather impressive

You know you are going home when you see this Singapore Airlines #Loyalty #Travel #businesstravel #luxelife #luxuryhomes #LuxuryTravel #luxurylifestyle

#CustomerExperience is about how you make a #customer feel I got a confirmation & a reminder from Avis Car Rental for my car rental & imagine my disappointment when I turn up & no car is available Was told to call the hotline as they could do nothing at the pick up location #loyalty

#customerexperience is all about how you make #customers feel. When a service delivery goes wrong, owning the situation & taking accountability is key to overcoming #cx failures It's a shame Shopee Singapore doesn't know what customer experience is all about #boycottshopee

According to Google I'm officially an #influencer 🎉

When traveling #customerexperience is about having a seamless experience I booked my flights in February for November travel with seats selected at the time of booking. I go in today & the seats are missing from my booking Singapore Airlines ! Not a great #cx!

Look what I learned on Duolingo in 2024! #Duolingo365

Public Service Announcement Avoid flying Turkish Airlines unless you want poor #customerexperience "We hope you do not experience such adversities on your future travels and, with hopes of being able to welcome you as our guest again, we are respectfully yours." NOT! #travel

Thank you #NetLinkTrust for getting my StarHub cable TV & Internet up & running again Using logical thinking, demonstrating customer care & going the extra mile has earned you a fan for your Team after 2 days of no TV nor internet StarHub Cares #customerexperience

The Prime Minister's CNY Garden Party for Grass Roots Leaders Lawrence Wong #communityservice

#customerexperience doesn't seem to exist at StarHub Expecting a call back between 12-2pm..... still waiting StarHub Cares do you really care about #customers & #customerloyalty?

Sleep pods at INSEAD campus Could do with some pillows! #rest #selfcare #recharge #stressrelief

Very cool duty free shopping #Entertainment at CDG #airport #globaltraveller #luxelife #luxury #LuxuryTravel #LuxuryLifestyle

The #Paris Star Alliance lounge Busy morning #globaltraveller #LuxuryTravel #luxelife #luxury #LuxuryTravel #travel #premiumpassenger

Nice variety of food for breakfast at Star Alliance #Paris lounge #luxelife #LuxuryLifestyle #LuxuryTravel #luxury #luxelife #food #foodporn #foodphotography #globaltraveller

The vast number of members in Star Alliance #globaltraveller #luxelife #luxury #LuxuryLifestyle #LuxuryTravel #travel

So ParkwayHealth what happens when the patient is met with surly & indifferent hospital staff? Where is the #CustomerExperience charter for patients?

Interesting product variation #maltesers Easter bunnies #chocolate #easter