So wonderful to see each other in 3D! Love this #UX team!

We see these patterns all the time in #usability testing. Short term gains are offset by long term losses in customer satisfaction and good will.

#UXfail: When companies start charging for things that had been free, it triggers loss aversion. We hate to lose things! Better to have charged for them to begin with.

I don't miss much about in-office working, but I do miss seeing this wonderful #UX team in 3D everyday. Grateful for fun team gatherings to remind us how much we like each other! Even if the resulting photo of me is not the most attractive...

I'm presenting at #UXPA2023 in June about usability reporting, and if you're a #UX researcher, I'd love to get your perspective. Are formal reports critical for documenting and socializing research outcomes? Or are they a waste o…lnkd.in/gAheaJWb lnkd.in/geYui_BD

#UX and #usability researchers, if you've already completed this survey, thank you! If not, please do - I'd love to incorporate your feedback into my #UXPA2023 presentation:

#UX and #usability researchers, if you've already completed this survey, thank you! If not, please do - I'd love to incorporate your feedback into my #UXPA2023 presentation: lnkd.in/gp7w9T5u

#proudmama

Hooray for summer Friday afternoons off! lnkd.in/gASckCNN lnkd.in/gZjcmiAF

So excited to see what's next for my brilliant daughter #proudmama lnkd.in/gr8r4Vji

Looking forward to sharing what I've learned about reporting out #UX research. Big thanks to all my survey and interview participants - you know who are! #UXPA2023

Loving Tanya Payne's #uxpa2023 talk on growing a participant garden - great insights for nurturing a research sample

Haha, sales of beer and diapers appeared correlated, but you don't know if/why without #UX research. Reminds me of how they say rattlesnakes are attracted by the scent of alcohol... #uxpa2023

My reward for a great week of conferencing. Thanks #uxpa2023! #Austin #LiveMusicCapitol

My time at #UXPA2023 last week was so inspiring! It was great to be back at an in-person conference, seeing old friends, making new connections, and sharing our #UX tips, tricks, joys, and challenges. I was honored to have the chan…lnkd.in/gn6YfTSX lnkd.in/gsExRP4f

Even as companies embrace #usabilitytesting as a critical step for success, they still struggle with the fact that you don't need large numbers to have large impact.

Important lessons from a recent Centralis project on best practices for #AI and chatbots:

There are so many wrong ways to create and use #personas. Centralis does it the right way. #UX #uxresearch