Kaspar Roos
@kasparroos
Founder of Aspire Customer Communications Services. Customer Communications Management (CCM) expert. Passionate about CX
ID: 281581404
http://www.aspireccs.com 13-04-2011 15:21:12
617 Tweet
512 Followers
175 Following
My CCM predictions for 2019: further digitalization, need for value modelling, use of smart technology, and blurring of technology and services. Thanks Smart Communications for including my thoughts in the 2019 predictions piece! smartcommunications.com/2019-ccm-predi… #CCM #SmartComms