Jonah Sachs
@jonahsachs
Author of #UnsafeThinking & #WinningTheStoryWars. Keynote speaker on #change and #innovation. @FastCompany’s 50 Most Influential Social Innovators.
ID: 17349516
http://jonahsachs.com 12-11-2008 21:38:51
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Worst customer service experience of my life with United Airlines. Seems like AI is already taking over this function and losing people in a max of nonsense. Boxes horribly for the future of this company