Jan Albert Van Mieghem
@janvanmieghem
Professor @NorthwesternU @KelloggSchool, Papa and Cycling enthusiast. Author of Operations Strategy--it is what we do.
ID: 62836244
http://www.vanmieghem.org 04-08-2009 14:49:31
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Many thanks United Airlines for the excellent “wheel chair handling” of my 85yr old mother Lieve whose flying UA972 back to Brussels. #grateful