Dave Seaton, CCXP
@seatoncx
We Empower CX Leaders to Deliver 9X ROI from Customer Journey Mapping with the DARMA™ Method
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https://www.seatoncx.com 17-01-2020 18:10:03
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Great conversation with Dave Seaton, CCXP on this episode of #CoffeeTalkWithBrohawk. Dave Seaton, CCXP shared some great insights on this episode! I appreciate the generosity of time from my guests! youtu.be/Vz0IRrz0gLg
Knowledge-centered service is crucial for excellent customer interactions. But what if your data is wrong or missing entirely? Dave Seaton, CCXP continues to explore how generative AI and agents can collaborate for a better experience. bit.ly/3Q1w7jm
Dave Seaton, CCXP shared an incredible tip on improving the customer experience: Use AI to translate technical terms into something 𝗲𝗮𝘀𝗶𝗹𝘆 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗼𝗼𝗱 by your customer base. linkedin.com/posts/daveseat…
It's a darn shame this is the last video in the GenAI/Agent series. but the good news is that there is 𝘱𝘭𝘦𝘯𝘵𝘺 more content to come from Dave Seaton, CCXP. Also, he wrote a killer article to accompany this series, so make sure you've read that as well. linkedin.com/posts/daveseat…
It's time to look into the future to understand where the industry is heading - and be prepared. CEO of Seaton CX & Principal Analyst Dave Seaton, CCXP shares insights into where he believes the future of the workforce will go. Discover more insights in our latest report, CX Horizons.
What would you tell your 20-year-old self if you could? I❤️what Dave Seaton, CCXP says: "Go get a mentor. Don't try & figure everything out by yourself." Hear more 🎧🎥 HBD, Dave! 🌟🎂 Appreciating you extra today #DoingCXRight #Podcast episode coming soon🚀 tiktok.com/t/ZTLSmjLoA/