Linear roadmaps are misleading without a crystal ball for seeing the future. A roadmap that recognizes the existence of risk as time goes on is more honest. But an effective PM needs to anticipate possible branches, too - and create clear criteria for following each path.

I wonder - if we took into the account that low income citizens often disproportionately consume alcohol and gambling, would they on average be paying more tax (as a % of income) compared to those who are middle or high income? 🧐

Breaking through the virtual and physical borders 😎

Raising capital not just about the $$$.

“Do things that don’t scale, because that enables the channels that do scale.”

No, you don’t need to hire someone that has spent last 15 years doing the exact same thing you are looking for. An example of why we need to celebrate, embrace and encourage divergent, messy backgrounds to lean into their strengths rather than fit the “mould” for innovation.

Yep. It’s really simple 😂 #product #productmanagement

"If you can't figure out what kind of work you like, pay attention to what's easy to concentrate on and gives you energy vs. what makes you tune out and feel tired" sounds obvious but remains some of the best advice I ever got.

In Prod Mgmt, a lack of time is often *really* a lack of... Prioritization across teams Focus on what’s been prioritized Clarity on strategy Discipline to do things right Courage to do the right thing Staffing for key roles Support from management Understanding of the PM role

"If you have experience leading remote teams, having someone dedicated to remote work processes might not be necessary, but for anyone else, it’s hard to overstate how critical this role is in helping ensure your employees are rowing in the same direction." 🗺️⚙️📈

When interviewing customers, don't be afraid to ask for more. If they mention a dashboard, ask to see it. If they talk about a workflow, ask to walk through it live. The additional details that get exposed always surprise me. You never know what lives in their peripherals.

Yay back in the Airwallex office. I miss people 😆

Plus - there are many tools starting to pop up trying to make customer research easier and quicker too! Great Question Askable dscout User Interviews Dovetail and more

I try my best to give as much as I can among my network / community. People usually ask - “isn’t it tiring?”. Well, giving doesn’t have to be subtractive. There are ways to give sustainably and give in a way that creates more energy.

Giving feedback is hard: • You’ve identified a problem • You know you need to talk about it • You’re worried they'll get defensive Relax! It’ll be okay. Here’s the framework I use to turn every feedback conversation into a win-win:

Cool project Tyler Hobbs Studio. Played around with your AI art generator all evening and I liked this one most. I'm gonna call it ... 'Sunset Glow'. #QQLcontest qql.art/token/0xa0e42c…

What a journey it has been. Glad to be part of it. There’s this obsession here, building things that genuinely help. Helping businesses with their global finance. As retail consumers, we really take for granted how easy it is do to our banking. Def not easy for businesses.

After 27 mins of interviewing Jack Zhang on 20VC, I asked in the middle of the show if I could invest in Airwallex. I invested $7M. Today, Jack announced Lee Fixel and Addition, one of the best in the world, have led a new round at $8BN. 20VC’s $7M is now $10.2M just 6 months