Five9 EMEA (@five9_emea) 's Twitter Profile
Five9 EMEA

@five9_emea

The New CX Starts Here. Transformed by AI, Powered by Five9.

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linkhttp://www.five9.com/uk/en calendar_today15-01-2020 21:46:32

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Kristine McNamee of Wyndham Hotels & Resorts explores what #TheNewCX means to her and the power of customer experience personalization. Learn more about our customers' stories: bit.ly/44El9aQ #CustomerSuccess #PowerOfMore

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For many government agencies, improving customer support for citizens is the key to becoming more cost-effective. Discover how Five9 & Microsoft Teams boost first call resolution and improve #CX for citizens and agents. Register now: bit.ly/4iBDA3v #PartnerPowered #UCaaS

For many government agencies, improving customer support for citizens is the key to becoming more cost-effective. Discover how Five9 &amp; <a href="/MicrosoftTeams/">Microsoft Teams</a> boost first call resolution and improve #CX for citizens and agents. Register now: bit.ly/4iBDA3v
#PartnerPowered #UCaaS
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The 2025 edition of our Customer Success Book highlights how businesses across industries overcame #CX challenges to drive growth and innovation. Get the e-book: bit.ly/3RF7icX #TheNewCX #PowerOfMore #CustomerSuccess

The 2025 edition of our Customer Success Book highlights how businesses across industries overcame #CX challenges to drive growth and innovation. Get the e-book: bit.ly/3RF7icX
#TheNewCX #PowerOfMore #CustomerSuccess
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Descubra cómo la innovación está transformando la experiencia del cliente con datos clave y estrategias esenciales. Descarga el eBook y comienza a transformar tu estrategia hoy: bit.ly/42Y7Ob8 #CX #Innovación #TransformaciónDigital Metrigy

Descubra cómo la innovación está transformando la experiencia del cliente con datos clave y estrategias esenciales. Descarga el eBook y comienza a transformar tu estrategia hoy: bit.ly/42Y7Ob8
#CX #Innovación #TransformaciónDigital <a href="/Metrigy/">Metrigy</a>
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#CX is evolving at lightning speed. Join experts from Five9 and SumUp for an engaging discussion on how to harness this new wave of innovation and rethink what’s possible in customer experience. bit.ly/4m4LIfY #TheNewCX #PowerOfMore #CustomerExperience #AI

#CX is evolving at lightning speed. Join experts from Five9 and <a href="/SumUp/">SumUp</a> for an engaging discussion on how to harness this new wave of innovation and rethink what’s possible in customer experience. bit.ly/4m4LIfY 
#TheNewCX #PowerOfMore #CustomerExperience #AI
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“To unlock AI’s full potential across the enterprise, start small and iterate. Early wins and proven ROI can help align stakeholders and build confidence," said Jonathan Rosenberg, CTO at Five9. Read more in this BizTech Magazine article: bit.ly/4jvgXyS #AI #CX

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In her latest MarTech Cube interview, Five9 CMO Niki Hall (she/her) shares insights on how #AI is transforming #CX and why a human-first approach still matters.​ Read the full conversation:​ bit.ly/4iVxbAh #CustomerExperience #TheNewCX

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Five9 Fusion for @Salesforce is here. Our next-gen integration combines real-time #CX power with the depth of Salesforce to deliver smarter, faster, AI-driven service. Read on: bit.ly/42O2CYD #PartnerPowered #CRM #AI

Five9 Fusion for @Salesforce is here. Our next-gen integration combines real-time #CX power with the depth of Salesforce to deliver smarter, faster, AI-driven service. Read on: bit.ly/42O2CYD
#PartnerPowered #CRM #AI
Five9 EMEA (@five9_emea) 's Twitter Profile Photo

Happy #Five9Day! Today is special because when we come together—customers, partners, analysts, and Five9 team members—we can transform what’s possible in #CX. bit.ly/454GFWz #TheNewCX #LifeAtFive9

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For the third year in a row, we celebrated #Five9Day in a special way: by giving back. Five9ers spent the day volunteering at their local communities making an impact one deed at a time. #Five9GivesBack #GivingBack

For the third year in a row, we celebrated #Five9Day in a special way: by giving back. Five9ers spent the day volunteering at their local communities making an impact one deed at a time. #Five9GivesBack #GivingBack
Five9 EMEA (@five9_emea) 's Twitter Profile Photo

We're excited to share that eleven incredible Five9 team members have been named to the 2025 CRN® Women of the Channel list! This is the third year in a row Five9 women have received this honor. Learn more: bit.ly/45eULEK #CRNWOTC25 #WomenInTech

We're excited to share that eleven incredible Five9 team members have been named to the 2025 <a href="/CRN/">CRN</a>® Women of the Channel list! This is the third year in a row Five9 women have received this honor. Learn more: bit.ly/45eULEK
#CRNWOTC25 #WomenInTech
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71% of customers feel most valued when companies respect their time. But speed isn’t everything. The Five9 2025 CX Study shows customers still want a human touch while embracing #AI for faster, more personalized support. The key? Balance. bit.ly/4mrD2Ar #TheNewCX

71% of customers feel most valued when companies respect their time. But speed isn’t everything. The Five9 2025 CX Study shows customers still want a human touch while embracing #AI for faster, more personalized support. The key? Balance. bit.ly/4mrD2Ar
#TheNewCX
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This year’s Customer Success Book highlights real-world success stories, like #adHere. The business embraced #TheNewCX, transforming its contact center, and enabling a 564% revenue increase. Learn more: bit.ly/3RF7icX #CustomerSuccess #PowerOfMore

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In this #ZKast, Zeus Kerravala talks with Niki Hall (she/her), CMO of Five9, on the evolving role of CMOs, emphasizing the importance of aligning marketing strategies with business objectives. Watch now: youtube.com/watch?v=4KwdFI… #CustomerExperience #AI #CMO #Leadership

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Today’s consumers expect more than fast replies; they want to be known. From the Five9 2025 CX Study: ✔️ 87% want personalization ✔️ 79% expect brands to anticipate needs ✔️ 77% want proactive support How’s your CX measuring up? #PowerOfMore #AI bit.ly/3SPpXDf

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Healthcare leaders: Are your contact centres meeting patient expectations? Join Five9 & Doctor Care Anywhere to hear how they: ✅ Hit 70% first-call resolution ✅ Cut after-call time by 55% ✅ Boosted employee satisfaction #HealthcareCX #CustomerSuccess bit.ly/3ZFbU71

Healthcare leaders: Are your contact centres meeting patient expectations? Join Five9 &amp; <a href="/DrCareAnywhere/">Doctor Care Anywhere</a> to hear how they:
✅ Hit 70% first-call resolution
✅ Cut after-call time by 55%
✅ Boosted employee satisfaction
#HealthcareCX #CustomerSuccess
bit.ly/3ZFbU71
Five9 EMEA (@five9_emea) 's Twitter Profile Photo

Everyone's talking about #AI in #CX, but who's making it work? Join Five9 and Synoptek for a practical, no-fluff session on what it takes to design and deploy AI solutions that work at scale and drive measurable outcomes. Register now: bit.ly/4kiSvBg #PartnerPowered

Everyone's talking about #AI in #CX, but who's making it work? Join Five9 and <a href="/Synoptek/">Synoptek</a> for a practical, no-fluff session on what it takes to design and deploy AI solutions that work at scale and drive measurable outcomes. Register now: bit.ly/4kiSvBg
#PartnerPowered
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Five9 today released its 2025 Business Leaders Customer Experience Report offering analysis of #CX trends shaping how global business leaders create enduring customer experiences in the era of #TheNewCX. Read on: bit.ly/45txTS7 #PowerOfMore

Five9 today released its 2025 Business Leaders Customer Experience Report offering analysis of #CX trends shaping how global business leaders create enduring customer experiences in the era of #TheNewCX. Read on: bit.ly/45txTS7
#PowerOfMore
Five9 EMEA (@five9_emea) 's Twitter Profile Photo

We’re excited to share that the Five9 Intelligent CX Platform is certified on the ServiceNow Yokohama release—available now in the ServiceNow store. Read more: bit.ly/3FHYqkp #PartnerPowered #CustomerExperience #ServiceNow

We’re excited to share that the Five9 Intelligent CX Platform is certified on the <a href="/ServiceNow/">ServiceNow</a> Yokohama release—available now in the ServiceNow store. Read more: bit.ly/3FHYqkp
#PartnerPowered #CustomerExperience #ServiceNow
Five9 EMEA (@five9_emea) 's Twitter Profile Photo

#AI is transforming contact centers—but not in the way you might expect. In this forward-looking webinar with analyst and thought leader Donna Fluss, we’ll dig into one of the most pressing questions in #CX: Will AI replace agents? Register now: bit.ly/3ToqSuG #TheNewCX

#AI is transforming contact centers—but not in the way you might expect. In this forward-looking webinar with analyst and thought leader <a href="/dfluss/">Donna Fluss</a>, we’ll dig into one of the most pressing questions in #CX: Will AI replace agents? Register now: bit.ly/3ToqSuG
#TheNewCX