Scott Dunn (@itsolutionsatl) 's Twitter Profile
Scott Dunn

@itsolutionsatl

IT Solutions sales guy living, working and sometimes playing in the Atlanta area. Looking to network globally with like minded individuals! Tweets are my own.

ID: 1979334908

linkhttp://www.genesys.com calendar_today21-10-2013 16:49:20

2,2K Tweet

2,2K Followers

2,2K Following

Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

Every win starts with a mindset. Scuderia Ferrari HP's Lewis Hamilton and Charles Leclerc believe in showing up, pushing forward, and creating the next level of experience—just like we do at Genesys.

Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

Managing compliance manually isn't scalable. With regulations evolving rapidly, organizations need real-time access to documentation, transparency into AI models, and tools that support due diligence. This blog dives into how to get there. 🔗 bit.ly/4lBeFiO

Managing compliance manually isn't scalable. With regulations evolving rapidly, organizations need real-time access to documentation, transparency into AI models, and tools that support due diligence.

This blog dives into how to get there. 🔗 bit.ly/4lBeFiO
Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

At Genesys, we believe great customer experiences don’t happen by accident — they’re orchestrated.​ See how Genesys breaks down the 6 Levels of Experience Orchestration — from basic automation to agentic AI: gsys.cx/3HmzQGm

Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

At #Xperience25, our customers are taking center stage to share how Genesys Cloud + AI is helping them deliver smarter, more human experiences. Excited to hear from #CX leaders at Xperience representing what's possible. Join us: gsys.cx/4l4U9py

Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

Planning ahead just got easier. Great read on how AI can help contact centers staff smarter, not harder - and keep teams happy in the process.  sprou.tt/1f6adSLc7MC

Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

#Xperience25 will be here before we know it! If you still haven't registered, it's not too late. Grab your seat to the CX+AI event of the year, hosted by Genesys! gsys.cx/4nXAgUh

#Xperience25 will be here before we know it!

If you still haven't registered, it's not too late. Grab your seat to the CX+AI event of the year, hosted by Genesys!

gsys.cx/4nXAgUh
Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

This year's keynotes at #xperience25 will bring big agentic AI insights, roadmaps, and exec insights from Genesys leaders. Can't join us in Nashville? Reserve your spot to access the live stream: gsys.cx/4oQrGqW

This year's keynotes at #xperience25 will bring big agentic AI insights, roadmaps, and exec insights from Genesys leaders.

Can't join us in Nashville? Reserve your spot to access the live stream: gsys.cx/4oQrGqW
Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

I’ve seen how quickly customer expectations change. What used to be a call center is now a loyalty engine. The difference is clear: cloud-native platforms, AI in the flow of work, and smarter data. It’s exciting to watch CX evolve. Find out more: bit.ly/3JjhgzP

I’ve seen how quickly customer expectations change. What used to be a call center is now a loyalty engine. The difference is clear: cloud-native platforms, AI in the flow of work, and smarter data. 

It’s exciting to watch CX evolve. Find out more: bit.ly/3JjhgzP
Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

Building customer trust isn’t about checking boxes. It’s about creating secure experiences that feel effortless. Compliance plays a bigger role in CX than most people realize. Read the full blog to find out more! sprou.tt/1ZWhUzNPpDT

Scott Dunn (@itsolutionsatl) 's Twitter Profile Photo

Getting ready for #Xperience25 the only way I know how: with the playlist cranked up 🎶 Give it a listen and get ready for the Music City: gsys.cx/4neeFpf

Getting ready for #Xperience25 the only way I know how: with the playlist cranked up 🎶

Give it a listen and get ready for the Music City: gsys.cx/4neeFpf