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Helping the #ITSM community, we're an independent, #ITSM-focused analyst firm bringing you useful ITSM articles, reviews, best practice, and Oxford commas.

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linkhttp://itsm.tools calendar_today04-07-2016 14:12:43

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4 months ago

This article explores #RelationshipManagement’s role in #ITIL4, how it differs from previous #ITIL iterations, its key principles, and best practices for successful adoption in IT service management (#ITSM) environments. itsm.tools/relationship-m…