"The design" is what goes out to customers. Period. No maker deserves acclaim for what gets cut, misunderstood or ignored. Offering a plan is half the game, earning influence or obtaining power to get the plan built is the other half.

IOW, people who work in the tech industry, in general, suck at understanding and working with and for humans; the “soft skills."

What is concerning is when designers rely on design methods for everything, and start to believe there is no other way to solve design problems than the one specified in one of those method cards. goo.gl/bVErFs

Actual experts are reluctant to call themselves experts because they’re too aware of all the things they don’t know.

A design is not an answer. It’s a hypothesis. Forgetting this leads to arrogance. Failing to communicate it leads to disappointed stakeholders.

Listening and forgiveness are tools for transformation; stuck relationships can't survive them

You had one job PG&E. One job. If you're not able to deliver electricity, you should get out of the electricity business. #pgepowershutoff

Where did people get the idea that data doesn't lie? Data says whatever it's producers intend it to model. If they intend to reveal truth, it tends to reveal truth. If they intend for it to hide truth, it tends to hide truth. Data's only as valuable as the process behind it.

If good ideas were obvious, there would be a lot more good ideas

Now more than ever is the time to start over from first (moral) principles. The status quo isn't acceptable.

In many different fields, outsiders overestimate the value of ideas and underestimate the difficulties of execution. So it's probably a good strategy for learning about any new field to ask "why is execution harder than it seems to outsiders?"

Breakfast apocalypse #FireSeason2020

The difference between information and knowledge:

Nailing it on the first try is a sure sign that you're not taking on big enough challenges.

No live organism can continue for long to exist sanely under conditions of absolute reality; even larks and katydids are supposed, by some, to dream. Dread Singles, not sane, stood by themself against the hills, holding darkness within ….

I just published AI isn’t technology looking for a problem — its a solution to GUI medium.com/design-bootcam…

I just published Choosing the right AI interaction modality: A practical guide medium.com/p/choosing-the…

Three Modes of Working with AI: Create, Understand, Act medium.com/p/three-modes-… Three core AI work modes tend to show up again and again. Each one reflects a distinct form of cognitive leverage—and with it, a different relationship between human and machine.

In the world of optics, a parabolic mirror is location-dependent, always shaped by both the mirror’s curvature and the observer’s stance. This is exactly what interacting with a language model feels like. medium.com/@fieldlines/th…

"Vibe Coding" with Lovable isn’t about writing detailed code—it's about structuring your design intentions clearly and progressively, allowing Lovable to handle the translation from intent to interactive prototype. medium.com/p/from-prompt-…