Pret if you're making people sign into the app to use their QR code maybe you need to make the app more reliable?

“With just five days’ notice, we’re going to make it much more of a faff to reap the benefits of the £30 you have already paid us.” Considering I can’t even log into your God awful app Pret, you’ve probably lost a subscriber.

Pret hi guys. Clearly there’s an issue with your app/ website when it comes to phone number matching (let alone the poor decision to remove code from wallet). Will this be addressed publicly today??

Pret why are you requiring the app to be used and removing the wallet feature when most stations have terrible signal and the wallst is easy access on phone and watch?

Pret well you’ve lost a subscriber with your new policy. Logging into the app every time I want a coffee is far too clunky. Removing it from the Apple wallet is a fatal decision