Customers don’t remember “Happy to help.” They remember how you made them ✨feel✨. What’s one line you use that always makes customers smile? bit.ly/3KFJSUr

𝗬𝗼𝘂𝗿 𝘁𝗲𝗮𝗺’𝘀 𝘁𝗼𝗼𝗹𝘀 𝘀𝗵𝗼𝘂𝗹𝗱𝗻’𝘁 𝗯𝗲 𝗮𝗻𝗼𝘁𝗵𝗲𝗿 𝘀𝗼𝘂𝗿𝗰𝗲 𝗼𝗳 𝘄𝗼𝗿𝗿𝘆. With Text products, every chat, ticket, and interaction is protected — because customers don’t just share questions; they share personal data, payment details, and trust.

Your best customers have a pattern 🔍 Find it, define it, and scale it. Learn how to create an 𝗜𝗱𝗲𝗮𝗹 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗣𝗿𝗼𝗳𝗶𝗹𝗲 — so your support, sales, and marketing teams always know exactly who they’re talking to. Read more on the HelpDesk blog

“𝑨 𝒎𝒆𝒔𝒔𝒂𝒈𝒆 𝒄𝒐𝒎𝒆𝒔 𝒊𝒏 — 𝒂𝒏𝒅 𝒊𝒕’𝒔 𝒎𝒐𝒓𝒆 𝒕𝒉𝒂𝒏 𝒋𝒖𝒔𝒕 𝒂 𝒄𝒉𝒂𝒕 𝒃𝒖𝒃𝒃𝒍𝒆. 𝑰𝒕 𝒂𝒓𝒓𝒊𝒗𝒆𝒔 𝒘𝒊𝒕𝒉 𝒇𝒖𝒍𝒍 𝒄𝒐𝒏𝒕𝒆𝒙𝒕: 𝒑𝒖𝒓𝒄𝒉𝒂𝒔𝒆 𝒉𝒊𝒔𝒕𝒐𝒓𝒚, 𝒑𝒓𝒆𝒇𝒆𝒓𝒆𝒏𝒄𝒆𝒔, 𝒄𝒂𝒓𝒆 𝒍𝒆𝒗𝒆𝒍, 𝒂𝒏𝒅 𝒆𝒗𝒆𝒏 𝒔𝒆𝒏𝒕𝒊𝒎𝒆𝒏𝒕.” —

Every ecommerce team hopes for a December miracle. Don’t wait for it — let’s make it happen together. Join Kuba Ruszkiewicz on December 4 at our open Text webinar 👇👇👇 bit.ly/3LPjc48

Sometimes you wish you could read your customers’ minds just to stop another sale from slipping away, right? 🔮 Well… good news: AI can’t do that (phew!), but it can spot the patterns way before a human ever could. More in the video: youtube.com/watch?v=J0p0yc…

If your #ecommerce inbox feels chaotic during busy seasons, HelpDesk cleans it up fast. 🎟️ ✦ AI summaries show you the whole case at a glance. ✦ Automations handle repetitive work so your team can focus on real problems. ✦ Tickets get sorted, tagged, and resolved faster with

Resolved: The incident has been resolved stspg.io/bt706c5xysp2?u…

HelpDesk powered by Text just got a shoutout ✨ Thanks, SoftwareReviews, for recognizing great support in action.

We handled the security checks so you don’t have to worry about them. We’re now SOC 2 Type 1 attested ✅ It basically means: 👉 “Security? Checked. What’s next on my list?” That leaves you more time to focus on what matters most: your customers’ experience.

If your year was measured in chats, queues, and follow-ups, we hope the holidays are measured in laughs, rest, and good company. Happy holidays from Texters! Text LiveChat ChatBot @HelpDeskcom PS: This one doesn’t need a reply.

You know what brings Zapier, HubSpot, Shopify, and your WordPress together? HelpDesk integrations. Turn your help desk into the center of your workflow. With HelpDesk, you can connect the tools you already use — LiveChat and ChatBot for support, WordPress, Webflow, and

At peak times, support takes the pressure — and protects revenue. See how the @STSpolska team keeps 50,000 chats under control without burning out staff. Great service doesn’t just help customers. It keeps them. If you’re scaling your business, Text products are built to

Two new badges. One clear theme. 🏅🏅 @HelpDeskcom earned new recognition from Capterra and Software Advice — thanks to feedback from teams managing support every day. Easy to use. Easy to adopt. Powered by Text to keep your growth safe. Congrats, Texters!