Helen Bevan (@helenbevan) 's Twitter Profile
Helen Bevan

@helenbevan

Change facilitator, strategist, speaker. Prof. of Practice in Health & Care Improvement @WarwickBSchool. Advisor @HorizonsNHS. Senior Fellow @TheIHI. Views own.

ID: 190960735

linkhttps://horizonsnhs.com/ calendar_today15-09-2010 08:05:27

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Helen Bevan
@helenbevan

10 months ago

There's lots of guidance for leaders on "listening with empathy". This research-based article says much of it (based on the idea of "walking in others shoes") is problematic. "Walking in shoes" gives us a clear picture of how we would feel if we were the other person but not how

There's lots of guidance for leaders on "listening with empathy". This research-based article says much of it (based on the idea of "walking in others shoes") is problematic. "Walking in shoes" gives us a clear picture of how we would feel if we were the other person but not how