haritnagpal (@haritnagpal) 's Twitter Profile
haritnagpal

@haritnagpal

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calendar_today08-12-2009 11:30:45

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haritnagpal
@haritnagpal

2 years ago

Saw a passenger shouting at a staffer “How can you issue me a wrong boarding pass &@$£ >#^*?” I looked him in the eye, smiled and gestured to calm down. He smiled back and lowered his voice. One less passenger rage video in circulation. Works!