In #ServiceDesign we want to make the user happy but with mind to cost for the business. #designthinkingIRL olga scupin of Fuxblau

People who are happy with the service increase their spending #ServiceDesign #designthinkingIRL olga scupin of Fuxblau

Need an authentic photo for your next persona? Read „How Tonl’s Joshua Kissi uses stock photography to combat stereotypes“ fastcompany.com/40571645/most-…

Just learned a new term: Robot as a service. Check out starship.xyz Starship Technologies #dk2018

Spannender Input zum Thema #Digitalisierung von Klemens Skibicki #profski

Hotel feuert Roboter: Warum Menschen doch (noch) überlegen sind. sueddeutsche.de/wirtschaft/jap… #hospitality #robotics #KI

Ein schönes Beispiel für nutzerzentriertes Design: Ein Fahrradhersteller druckt Fernseher auf seine Kartons. sueddeutsche.de/panorama/fahrr… #humancentered #hack

New year, new job? We are looking for a senior service designer #servicedesign #job tiny.cc/SeniorServiceD…

Looking forward to be reading „This is #servicedesign doing“ #TISDD

Often details make a huge difference. We just stumbled over a collection of wonderful #interface and #ui examples theslashbetween.tumblr.com by Oriol Bedia

We published a piece on a fictional retirement planning service for people in their 20s. check it out! #servicedesign #retirement #Finance medium.com/@fuxblau/how-f…

Say hi to our lovely #GSJamBerlin coach, Maya, #ServiceDesigner at Fuxblau • She’s gonna bring you some cool jam warmups #GSJam

JAM ON! The world’s biggest #designthinking #servicedesign #innovation event is LIVE as #GSJam 2018 starts in #Dubai #UAE. More than 70 cities are about to Join. thisiswhywejam.org #hack

We had a blast at yesterday’s #GSJam kickoff in Berlin. So great to feel the jam energy again. Thanks Jam Berlin

A group of “people we like”. Thank you Fuxblau for having me. The… instagram.com/p/BgpDUkQjROtm…

Why German companies fail at digital innovation global.handelsblatt.com/opinion/why-ge…

The Bike-Share Oversupply in China: Huge Piles of Abandoned and Broken Bicycles #mobility #bikeshare theatlantic.com/photo/2018/03/…

A useful clarifying definition of ‘digital’, dear #ITPlanungsrat participants: “Applying the culture, processes, business models & technologies of the internet era to respond to people’s raised expectations.” —@tomskitomski Also here: definitionofdigital.com #egov #psilabs

We tried the „Paper airplane experiment“ by Daniel Stillman today. Read more about it here medium.com/nyc-design/6-s…