Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile
Caitlynn Fortner

@fortnercaitlynn

Improving UX and Conversion through User Feedback at UserZoom

ID: 1089966097153941505

calendar_today28-01-2019 19:19:02

29 Tweet

53 Followers

120 Following

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

A little UX humor brightening my Monday. I know this is satire but I feel like I see sites like this every day! #ux sprou.tt/1YNADZYnxcg

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

Been in #UX less than a month and I'm already seeing #normandoors everywhere I go! Still getting the hang of affordances and signifiers, though

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

Using Trello to test out content...I never would have thought of it, but it's a really inventive idea! #uxresearch sprou.tt/1SF1TLN9vwu

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

This article reminds me why #uxresearch is so important. Expert researchers know how to ask questions that uncover the "why" behind customer feedback. sprou.tt/1ArcRXlw5W5

BetterUX (@betterux_) 's Twitter Profile Photo

What's in store for us in 2019? UserZoom (now part of UserTesting)'s conducting a survey to help UX professionals at organisations like yours discover the most influential user research trends this year. Take the survey and get a chance to win 5 UX books! πŸ– s2.userzoom.com/m/MiBDMTJTMjY0…

What's in store for us in 2019? <a href="/userzoom/">UserZoom (now part of UserTesting)</a>'s conducting a survey to help UX professionals at organisations like yours discover the most influential user research trends this year. 

Take the survey and get a chance to win 5 UX books! πŸ– s2.userzoom.com/m/MiBDMTJTMjY0…
Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

If you're trying to do more agile UX and don't know where to begin, this article outlines three of the most common frameworks for making the switch. ow.ly/cIxn30o8FQi

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

Love this from Don't Make Me Think: "At last count there were umpteen billion Web sites (and umpteen billion apps for the iPhone alone) and only about 10,000 usability consultants worldwide. You do the math." The world needs more UXers! #UX

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

I hear from people all the time that struggle to get stakeholder buy-in, or to explain their research process to others in their company. I thought this article laid out the process of getting buy-in really well. ow.ly/QwoH30o8Gvg

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

Personas aren't just useful for creating relevant content, they are the building blocks for recruiting the right people for usability studies. ow.ly/J6wq30o8JmC

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

UX research is important because it takes you outside of yourself so you can truly put the user first, and ultimately earn their trust through a great online experience. ow.ly/SGyv30o8N4O

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

"Well-designed devices can produce pride and enjoyment, a feeling of being in control and pleasure." - Don Norman This is a great read full of examples of how good UX empowers users (and does NOT make them feel dumb.) ow.ly/YJVK30obA5J

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

A neat, quick guide to building report, making your participants feel comfortable, and ultimately getting better data. ow.ly/qBfd30obAmp

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

The Vandalisation of β€˜UX’ – Spotless Says – Medium ow.ly/gNk930oko46 Seems like the solution is to be user-centric throughout the org, whether you work in design or not so it doesn't matter which titles you fill. What do you think? #UX #uxresearch ow.ly/BVM730oknNR

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

How the UX research for one trading app offers insights on what users want across the board for investment platforms ow.ly/I8fz30ovlQX

Caitlynn Fortner (@fortnercaitlynn) 's Twitter Profile Photo

Even a great UX like Tesla's isn't perfect. I love articles like this that use research to explore what's possible. ow.ly/NHTD30oelZa