Perhaps the most obvious way to gain intel on members’ wants and needs is to ask them. And once you have their feedback, it’s a matter of putting together the pieces of the puzzle #associations #memberexperience hubs.li/Q01VB_Sb0

We assume a thriving online community means active, vocal members. But “quiet learners” are important members of your community, too. Here’s how to reach them #associations #onlinecommunity #memberexperience hubs.li/Q01VR3jR0

Associations have become more entrepreneurial when it comes to non-dues revenue strategies, and many are rethinking their approach to partnerships and sponsorship #associations #nonduesrevenue hubs.li/Q01VRsBd0

Making member experience a priority involves cross-department collaboration and commitment from everyone on your staff. Here’s how to break down silos to make it happen #associations #memberexperience hubs.li/Q01VRp0L0

As associations continue to seek new sources of revenue, some have shifted existing free resources into successful paid product lines #associations #content #revenue #strategy hubs.li/Q01VRd_t0

When you’re working with multiple platforms, you might wonder if you’d be better off without so many solutions. Too often, systems and content silos create a threat to the member experience. #associations #tech hubs.li/Q01VRmYm0

As members’ priorities shift toward connecting with others, one of the key ingredients to a successful strategy is community-building. #associations #community hubs.li/Q01VRqj60

When it comes to bridging member-to-member connections and increasing opportunities for peer learning, mentorship programs have a lot to offer. #associations #mentorship hubs.li/Q01VRd_v0

From customer satisfaction score to net promoter score, there are a variety of metrics organizations can use to gauge their customer experience. Customer Effort Score, the latest metric gaining momentum, focuses on ease. #associations #memberexperience hubs.li/Q01Y5p1T0

The Association MX Power Trio: Membership, Education, and Marketing hubs.li/Q01ZhDx90 Determining how to shape MX strategy is critical, but deciding who will execute it is just as important. Enter the MX Power Trio of Membership, Education, and Marketing #associations

As more associations look outside of their traditional revenue streams, some have found new sources of income by reworking free resources #associations #revenue #contentstrategy hubs.li/Q01ZhBZg0

Your association promises members access to knowledge, resources, and community to help them learn and grow. Learn how technology can empower you to fulfill that commitment #associations #techstrategy #techstack hubs.li/Q01Y5r2L0

As AI changes the way content is created and consumed, association leaders wonder: do the risks outweigh the rewards? Learn how to find the balance between technology and human touch #AI #associations hubs.li/Q01ZhtCl0

According to a new report, generative AI will see a surge of growth in the remainder of 2023 and into 2024. Who’s fueling it? Millennial and Gen Z professionals in the workplace #associations #AI hubs.li/Q01ZhB8P0

Leading a multigenerational team isn’t easy, but the rewards are worth it. Learn how age differences in your association can help–not hurt–your progress #associations #leadership hubs.li/Q01ZhwDB0

A commitment to innovation starts at the top of the organization, and that means association leaders need to articulate the long-term benefits to the board #associations #strategy #innovation hubs.li/Q01ZhBZh0

When you’re working with multiple platforms, you might wonder if you’d be better off without so many solutions. Too often, systems and content silos create a threat to the member experience. #associations #tech hubs.li/Q01Zhyv90

Association leaders are motivated to make an impact, but their approach determines their success or failure. Here’s how to become a more collaborative leader and a successful change agent #associations #leadership hubs.li/Q01ZhwDC0

Associations are being forced to take a look at their strategies and create more resilient revenue streams. Where to start? By understanding member motivations #associations #strategy #revenue hubs.li/Q01ZhDxb0

Forj is a modern, community-driven software platform purpose-built to empower the professionals who make our world better. To be updated with the latest community, learning, and member experience content and insights, connect with us on LinkedIn at: hubs.ly/Q021v0050