
Five9 EMEA
@five9_emea
The New CX Starts Here. Transformed by AI, Powered by Five9.
ID: 1217563625906290688
http://www.five9.com/uk/en 15-01-2020 21:46:32
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Kristine McNamee of Wyndham Hotels & Resorts explores what #TheNewCX means to her and the power of customer experience personalization. Learn more about our customers' stories: bit.ly/44El9aQ #CustomerSuccess #PowerOfMore

For many government agencies, improving customer support for citizens is the key to becoming more cost-effective. Discover how Five9 & Microsoft Teams boost first call resolution and improve #CX for citizens and agents. Register now: bit.ly/4iBDA3v #PartnerPowered #UCaaS





“To unlock AI’s full potential across the enterprise, start small and iterate. Early wins and proven ROI can help align stakeholders and build confidence," said Jonathan Rosenberg, CTO at Five9. Read more in this BizTech Magazine article: bit.ly/4jvgXyS #AI #CX

In her latest MarTech Cube interview, Five9 CMO Niki Hall (she/her) shares insights on how #AI is transforming #CX and why a human-first approach still matters.​ Read the full conversation:​ bit.ly/4iVxbAh #CustomerExperience #TheNewCX







In this #ZKast, Zeus Kerravala talks with Niki Hall (she/her), CMO of Five9, on the evolving role of CMOs, emphasizing the importance of aligning marketing strategies with business objectives. Watch now: youtube.com/watch?v=4KwdFI… #CustomerExperience #AI #CMO #Leadership


Healthcare leaders: Are your contact centres meeting patient expectations? Join Five9 & Doctor Care Anywhere to hear how they: âś… Hit 70% first-call resolution âś… Cut after-call time by 55% âś… Boosted employee satisfaction #HealthcareCX #CustomerSuccess bit.ly/3ZFbU71




We’re excited to share that the Five9 Intelligent CX Platform is certified on the ServiceNow Yokohama release—available now in the ServiceNow store. Read more: bit.ly/3FHYqkp #PartnerPowered #CustomerExperience #ServiceNow


#AI is transforming contact centers—but not in the way you might expect. In this forward-looking webinar with analyst and thought leader Donna Fluss, we’ll dig into one of the most pressing questions in #CX: Will AI replace agents? Register now: bit.ly/3ToqSuG #TheNewCX
