Pediatric hospitalizations are surging. Cases of all respiratory viruses surging. #COVID is rising again too. It’s time we #BringBackMasks and use that hashtag #️⃣ going forward. #COVIDisAirborne #CovidIsNotOver

Getting better at saying NO is: - an adulting skill - a productivity tactic - a sanity tactic - something you should practice - something that will give you more time - a way to reduce stress - a way to find more opportunities - a great way to help you figure out your priorities

I'll just leave this here.

As a legacy telecom guy in a lot of ways. I am always looking at ways I can future proof. adding some automation with python and API calls seem to be a good next step

Has twitters, algorithms, changed or have they lost most of their advertising? Starting today I believe all of the promotional tweets have been for far right advertisers. Everything from bloggers to the daily caller. #Twitterquestions

And that is it folks. My company has shut down the closest site to me. I am now a full time remote employee. #remotejob #awesomecompany #homeoffice

And ICE T has it right. Staying around people like that is draining

Just posted a photo @ Hilton Garden Inn Phoenix North/Happy Valley instagram.com/p/Cnu61dZuV4k/…

Avaya: #Contactcenter agents need to be properly trained & have the opportunity to develop their skills in order to perform at their best. Without proper training & development, agents may struggle to handle difficult customers or situations, leading to negative customer exp…

In the world of sip some of the strangest things matter in the sip header. I’m troubleshooting an issue with the vendor that is questioning a ?vs no ? In a sip refer. Avaya includes the ? While a third-party vendor that sounds of traffic does not.

I do not understand how avaya uui and ucid causes so much conflict with siprec and oracle acme SBCs. Because of the enhancement of uui oracle is rejecting that tag to keep uniformity for siprec and ucid #avaya. #sbc #ContactCenter #sip

When you make changes to systems or deployments. Please go though a process and create an implementation plan with a validation plan…. So many people are overconfident and fail at this minor step, causing outages #avaya #callcenter #systemengineer #RFC #itil

Set-system-state is a great way to test changes in a session border controller as well as a over all good way to fail traffic between different sites when needed. #oraclesbc #sbc #SIP #voip

Always add more time when you give estimates on projects that have unknown components then double those estimates….. currently 3 months behind on a project and my vendor for the unknown is two months behind on their delivery because it was unknown… #projectmanagement #voip

Another word of wisdom. Get your lab environment up when ever possible before you try a new large configuration change. That may stop you from working after hours 2-3 days a week for a month to test changes during off hours….. sleep is nice sometimes #itwisdom #itsystems #voip

I'm going to pick on Ferndale again: since they use a vacuum truck to pick up leaves from the curb, people rake or blow huge piles of leaves into the street. Where there are bike lanes, this means they are full of huge piles of leaves which are dangerous to ride through.

Telecom api access seems archaic, but it is something I am working on learning. Working on understanding and connect them to Oracle SBC and associated devices. In #voip #contactcenters #avaya #cisco

Jesus died for your sins; so if you don’t sin then he died for nothing.

This came up in my Facebook memories today, and I wanted to share it here because it is so moving. Credit goes to the The Jon S. Randal Peace Page. Do you know the history of the Peanuts character Franklin, or how Schultz threatened to quit over him? On July 31, 1968, a young,

😭😭😭😭