As a... – Clubhouse user I want to... – have additional virtual meetings in my day. with people just like me So that... – I can reinforce my existing worldview, underpinned by the perceived exclusivity of invite-only access

🚨 FRAUD ALERT: ROYAL MAIL TEXT SCAMS 🚨 You get a text from an unknown number. It's Royal Mail, telling you about a shipping fee for a package. But it's not Royal Mail. It's a scam. And it's costing people their life savings. THREAD 👇

Yes to everything in this thread! This is definitely my biggest lesson of the past year.

We're looking for Service Designers! Join us and you'll get to work with the lovely user researchers in my team. 😁 You've got until Sunday to apply.

We're also looking for a Service Design Lead! Get in touch with Giulia if you'd like to chat about the role.

Being a volunteer for Jam was such a great experience. Going to miss staffing the check-in tables with you, prepping the food and meeting so many great people. And if anyone needs further proof of how much fun I had with all of you just check out my face on the second picture.

🚨We're hiring a Senior User Researcher CitizensAdvice 🚨 Come and join my fabulous team of user researchers. You'll get to work on making our advice content, products and services better for millions of people. jobtrain.co.uk/citizensadvice… DM me with any questions

This isn't a phasing out, it's a cut Millions of families now face suddenly being £20 a week worse off in October — over £1,000 a year This vital #UniversalCredit lifeline must be made permanent #KeepTheLifeline

We're looking for a Service Design Lead! Come join us at CA and help us design end-to-end multi-channel services that help people find their way forward whatever their problem. jobtrain.co.uk/citizensadvice…

I get that tweets about how much refugees contribute to society are well meaning but I very much feel like so what? If someone's being harmed I'm not going to ask "are you sufficiently inspirational" before trying to help, accepting refugees is just good in its own right

New CitizensAdvice blog about Financial Quicksand - the dark combination of nudge and sludge that makes online spending too easy to slip into and too difficult to get out of bit.ly/3gsONWZ Financial quicksand doesn’t appear by accident, here’s how it happens🧵(1/10)

Just saw a headline about hidden micro-stressors (sadly couldn't read the *paywalled* article - the irony). But I'm finally convinced that I need a pair of noise-cancelling headphones to shut out the permanent construction noise outside my window. Any recommendations?

Ah yes, another tip from a man for how we should act as women so that men don't murder us. I'll add it to the list, right below "flag down bus", "don't get drunk" and "don't wear short skirts". Anything else?

I pine for the day when UX research is no longer sold as a way to “validate” the designs of products or services. This thinking limits what teams deliver. Going down this path just to get a foot in the door creates so much extra work later on to break away from it.

"You found my British accent confusing." Excuse me, but wtf?! In what universe is this an appropriate thing to write to someone?

What are you weekend plans? If you live in North London and can get to Lordship lane, this is a great option 💉

Come get your vaccine at the North London Jabathon!

Excited for tonight! Only a few hours to go.