European Customer Experience Organization ECXO.org
@europeancxorg
We are diverse, open community of leaders & organizations committed to working & evolving together to raise the collective customer & employee experience.
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http://ecxo.org/ 01-03-2019 22:31:35
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Maximizing Outcomes with Integrated Customer Success and Experience Metrics by Ricardo S Gulko CX certified Pro, Tech, MBA customerthink.com/maximizing-out… via @CustomerThink #cx #metrics #nps