Experience Index: A New Way to Measure #CX Journeys < Genesys’ new methodology is designed to go beyond measuring customer sentiment to identifying strategies for better outcomes Peter Graf #CCaaS #WEM buff.ly/3Dp1yNg

Welcome back, karl the fog! I missed you.

We are honored, thank you Enterprise Connect. Exciting times ahead! #EnterpriseConnect

What a day at #TheMasters! A windy Augusta didn't hold @MaxHoma back as he blew his way to the top of the leaderboard at the end of round 2. The weekend is where the magic happens. Let's go, Max! The Masters PGA TOUR #SwingIntoSuccess #Five9Ambassador #Golf

#winning yet with such humility! That’s max homa. ⛳️🙌🏼 #golf #themasters #Five9Ambassador #Five9Values

"We have great technology, but our culture and our people are really a differentiator." Five9 CEO & Chairman Mike Burkland joined us at Nasdaq Exchange to celebrate the company’s 10 year IPO anniversary and speak to the company’s mission and how their people make it all

Dark Matter is cleared for liftoff. See you at midnight ET.

Wow so many life-changing indie records produced by this man! #RIP #SteveAlbini

#CCWVegas week is here! Who’s ready? #CustomerContactWeek Customer Contact Week #CX #AI

We're searching for a swing that’s as effortless and connected as using the Five9 Intelligent #CX Platform. Or as some call it — silky smooth.🏌🏾 Come by Pavilion 1 at #CCWVegas to show off your #SilkySmoothSwing for a chance to win autographed @MaxHoma merch. Customer Contact Week

New Details Five9 Extends Service Cloud Voice Integration to @Salesforce Einstein < Deeper integration with Salesforce offers new choice for customers looking for #CX #AI #CCWVegas @MattMcG @RynNic @JimJHickey @NoJitter bit.ly/4aPdRAA

Congrats to the Five9 team for winning the CCW Excellence Award for Workforce Innovation of the Year. 🏆 This recognition validates our commitment to advance #CX & drive meaningful innovation for our customers. Thank you Customer Contact Week. #CCWVegas #WEM spr.ly/60155G0lW

Our runaway success story for genAI in the contact center? It's not chatbots. I spill the beans in this quick video from CX Today : youtu.be/FAPxYDR77sg?si…

🚀 Exciting news! We just unveiled the Five9 Genius AI Suite, including a game-changing approach to transform CX. Ready to elevate your CX? Discover more about the power of Five9 Genius AI. spr.ly/6014YmBak #AI #CX #GenAI #Five9AI

BREAKING! Five9 intends to acquire Acqueon to expand proactive engagement and journey orchestration capabilities. Congrats to CEOs Mike Burkland and @Ashish_Koul on the deal! Matt McGinnis Ross Daniels nojitter

We're elevating #AI with the Five9 Genius AI Suite. Why it matters: Our new offerings deliver trusted AI recommendations and flexible model choices for balanced cost, speed, and accuracy. Read more by MaribelLópez #tech #AI #analyst Lopez Research via Forbes: spr.ly/6010YSQOa #CX #Five9AI

We need your vote to bring our panel "The Implications of Gen AI on the Future of Healthcare CX" to @SXSW! Speakers: ▪️ Andy Dignan, COO, Five9 ▪️ Brian Calderwood, VP of IT PS – Member Services, CVS Health 🗳️ Vote by Aug 19: spr.ly/6017lM8k3 #SXSW #GenAI #CX #AI

Just like perfecting my swing, Five9’s AI is all about innovation and precision. #Five9Ambassador #Five9AI

Stage selfie from #SaaStr where I gave one of the first talks on the top ten things enterprises are asking from b2b SaaS vendors!

We're honored to be named one of this year’s Best Workplaces in Technology by Great Place To Work® and Fortune magazine, marking us as one of the top companies to work for in the tech industry. 🌟 Read more: spr.ly/6014Wq1c2 #BestWorkplaces Great Place To Work FORTUNE